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{"error":"invalid_grant","error_description":"user_not_found"} while making http client calling to generate token

Hi,I am getting below error “ANCHOR_TAB_STRING_NOT_FOUND” (The specified Anchor Tab string was not found in the document. Anchor Tab String "\SignHere58105\" not found. Anchor Tab String "\SignHere58110\" not found.) Although I can see these strings on the document.  

Hello,  In our application we are providing financing, so before that we doing e-sign.   We integrated docusign embedded signing using Java sdk, where we are generating presigned url using JWT token. Where we are storing signed document in our AWS s3 bucket after successfully e-sign.Now are looking for REST API for authoritative copies export and acknowledge.I read one blog where you mentioned that  “Presently there is no direct export option available in the REST APIs.”.https://www.docusign.com/blog/developers/the-trenches-working-authoritative-copies-using-docusign-apis.Now we don’t want to change integration from REST API to SOAP API or eOriginal.I have couple of question around that -Do we really need to integrate authoritative copies flow ? Or Can we use Document Retention configuration for purge document from docusign? When you are planning to provide REST API for authoritative copies flow ? Is any other way to handle  authoritative copies flow ?

Hello Team I’m getting below error while calling DocuSign API. I’m using JWT token able to generate access token but while creating envelope getting 401 Unauthorized. How can I track this on demo account ? Host: demo.docusign.netResponse HeadersCache-Control: no-cacheVary: OriginX-Content-Type-Options: nosniffX-DocuSign-TraceToken: 61b2cb34-ad02-4157-bf9e-42c946a8bafaX-DocuSign-Node: DA3DFE176Date: Mon, 24 Jun 2024 08:24:09 GMTContent-Length: 0Strict-Transport-Security: max-age=31536000; includeSubDomains 

I want to directly call the REST APIs, without redirecting the users to the link below  --https://account-d.docusign.com/oauth/auth?response_type=code&scope=signature%20impersonation&client_id=1ea1d-9164-4c10-923aa&redirect_uri=http://localhost/3000So basically, I want some feature that will allow me to call the APIs directly, But according to the https://developers.docusign.com/platform/auth/jwt/jwt-get-token/ documentation, each time I need to redirect users to the https://account-d.docusign.com/oauth/auth? page and then get the code , act….But my goal is to --- 1. Create the envelope using `/restapi/v2.1/accounts/c16e83xxxxxxa-44b1-8f3e-bc810bc14707/envelopes` api and2. navigate the user to that envelope `https://appdemo.docusign.com/documents/details/${envelopeId}` to the DocuSign where user can directly add recipients and tabs and send the documents to be signed by other users.Is this possible? Please let me know, any help will be appreciated.

Hi i need to list text items, each item could contain more than 1 row, how do i find the height of each text so i can YPosition the next Text below 

We are using an iframe to embed a PowerForm for signing envelopes on an app using React js. I wanted to ask if there is a way to handle errors (if any) and loading events outside of the iframe.What I have tried:<iframe ... onError={(e) => { console.log({ e }); }} onLoadStart={(e) => { console.log({ e }); }} .../> 

Hi,My web app contains a form where all input data is applied to a designed template on DocuSign. When template is created the user is redirected to DocuSign, where they complete the signing procedure, including all necessary clicks. After the signing process is done, the user is redirected back to the web app.My goal is to build a solution that allows users to sign and send a document with a single click, such as an 'Agree & Sign' button. The intention is to avoid redirecting them to the DocuSign page for the signing process, as there has been a 40% drop-off rate during that step.I just want to know if it's possible, and if so, how to do it.Thanks

HelloI would like to create a simple web application using. C sharp language. This application creates a simple webform where a user select an option A or B and, signs a document, and verifies with an ID or driving licence.Is this possible in developer account?How to create a webform, only with SKD or api or also manually with some UI interface. 

I am working in Apex in Salesforce with creating an envelope. Can you set the sending email address that sends the document in Apex? If so can you point me to the documentation or give me an example?

Environment: ASP.NET Core MVCProblem Description: I am experiencing an issue with the DocuSignJS integration on my website. The specific error I am encountering is a Permissions Policy violation, which is causing the document iframe to load indefinitely. However, the DocuSign footer is still visible.Full Error Message: [Violation] Permissions policy violation: Geolocation access has been blocked because of a permissions policy applied to the current document.Additional Information:I am using the focused view mode. I have tried adding allow="geolocation" to the first iframe by modifying the bundle.js file where the iframe element is created (the second iframe is controlled by the DocuSign script). I have also set up my geolocation header, but nothing seems to resolve the issue.Steps Taken:Added allow="geolocation" to the first iframe. Configured geolocation headers.Despite these steps, the iframe continues to load indefinitely.Any assistance or suggestions on how to resolve this issue w

I am curious if there is a way to use DocuSign for NetSuite where documents are automatically sent out and then store those files in GDrive to a dynamic folder path (which can be provided for each document)? I know I can customize the folder path in the Rule but it’s not something I can type in, it’s going to be different for each document {customername}/{templatename} kind of a thing. 

Hi, I have set up a Docusign webhook to notify my application when an envelope has been completed (i.e. signing complete), and I am receiving the signed documents to store in my application. However, I also want Docusign to send me information on my document (not Docusign information, but identifiers from my application).  I tried to use custom fields, but I don’t want to have to use an endpoint to retrieve the information (as getting a token at this point would not be feasible). So, is there a way to have Docusign send me the information directly with the signed Documents? 

Hello! I’m Franck.I need to know about Whatsapp with Docusign.We can use this feature with API request? Prefer the Python SDK

Dear all,  I search a way to notify automatically persons when an envelope is completed . These persons have no action in the signing process and I don’t want them having access to some documents. The NeedI have found the following info in How to set document visibility for envelope recipients | DocusignNote: A document cannot be hidden from a recipient if the recipient has tabs assigned to them on the document. Carbon Copy, Certified Delivery (Needs to Sign), Editor, and Agent recipients can always see all documents, unless they are specifically excluded using the excludedDocuments property when an envelope is sent. Is this property available in Docusign website ? If you have another idea, please share Olivier  

HiI need to retrieve org id's from id_token, but coid field is missing. I retrieved the token according to this page: https://developers.docusign.com/platform/auth/consent/obtaining-admin-consent-external/I know token needs to be decoded. I'm able to get json, my problem is that coid field is not returned.Should I provide some detailed params to retrieve it?BR

I have done custom from Salesforce to Docusign using Esignatue API and created multiple templates in Docusign now whenever an end user choose any template from Salesforce to send for E-signature, It show my “Name ” & my “Email Id” stamped on the email when the recipient gets it but why?, could anybody help here?

Through DocuSign Connect, can I determine if a specific optional field was not signed within one of the envelope’s documents upon completed eSignature? Is there any indicator in the returned JSON?

I am trying to create a powerform so that I an send the docusign link in an email. I watched the video in this page How to Create a PowerForm | eSignature (docusign.com)However, when I click on the 3 dots near the template, it doesn't show me an option to create a Powerform as shown in the video. Can you please help?Please find my screenshot attached. 

My agency would like to create an app that can interact with DocuSign independently, without needing human intervention. Specifically:Our ticketing system passes information from a triggering ticket to the app. The app uses this information to create several documents in DocuSign using a template with multiple signers, prepopulating them with data passed from the ticketing system. It then makes a note in a database with some of the data and the newly created envelopes, one document per envelope.  Periodically, by DocuSign trigger if possible otherwise by polling four times a day, the app checks the signing status of each of the documents it is tracking and make a note in the database when a signer has signed.  When the related ticket is resolved, the database entry will be removed and the documents administered manually moving forward.I can find information on how to integrate DocuSign with something having a UI, such as an admin app or a human signer looking at documents through the f

Hello,I have an DocuSign App in my Account. This can be access by the Other userID by giving consent out side my organization. But the Thing is even if he uses my app to send the Envelope the envelope is Sent from his Own account. I cannot Ask client to do the setup like Configure the Webhook and Connect Keys and give it to my Portal, As I am using Hmac validation to validate the request. Is there a way to track the envelope Status of that Account and my Account Webhook can detect that status and Publish those events to my listener, Without having the client to configure his account with Hmac and Webhook Configuration. Anyone Please help me with this issue.Thanks and regards,Pavan

I have successfully created a request for a signature as remote signing using a document created on the fly with htmldefinition. What we’d really like to do is convert this to an embedded signature, so taking that same code which successfully returns an envelope id, I move on to the next endpoint: /restapi/v2.1/accounts/{accountId}/envelopes/{envelopeId}/views/recipient - substituting the accountId as I did for the initial request to create the envelope, and the envelopeId returned upon successful creation. I include body args:{    "returnUrl": "https://myreturnurl",    "authenticationMethod": "none",    "email": "emailIncludedInOriginalRequestAsRecipient",    "userName": "RecipientNameIncludedInOriginalRequest",    "clientUserId": 1000,}In response I receive: {"errorCode": "INVALID_REQUEST_PARAMETER","message": "The request contained at least one invalid parameter. A value was not found for parameter 'userName'."}Does this system not work with documents created on the fly with an html

Once the envelope expires, what status does it reflects? Also if i changed my Expiration in my Docusign account to 1 day so how does backend docusign calculation works to calculated 1 days, for eg from the time i sent the envelope or at some specific time the countdown starts?

In the network tab, the error message reads: {"errorCode":"Missing_Config_Or_Request","message":"The request is missing or the account does not have the right permissions. Please check and try again."}Right now, I have embedded Docusign Esigning into an application (still demo endpoints if that is noteworthy), and I am at the point that once you click “Esign”, user is redirected to Docusign login page https://account-d.docusign.com/oauth/auth...From the login page, we go through the OAuth Code Grant method. Then, once user logins in an envelope draft is created and etc… However, the current error is occurring on the creation of the envelope https://demo.docusign.net/restapi/v2.1/accounts/${r.accountId}/envelopes I noticed, when I login with the account that I created the integration key with I don’t receive this error, but when I login with a different Docusign account, I receive this error

How can I send the English version of an email in French using DocuSign?Is there a parameter like Language=Fr in the EnvelopeDefinition class or the EnvelopesApi class?"