Developer

Hello,I am trying to implement a change in the docusign process. Our docusign is registered with a service account and all templates are created using that service account. When a user in Dynamics CE generates a docusign letter it sends out the document from the service account email address. So the receiver of the email when returns the document it goes back to the service account. This is creating a bit of confusion as we have multiple people on the team who send out documents from docusign. I tried to change the email address on the docusign user entity in MS dynamics and created the user with the same email in docusign. It send out the email from the users email address XXX-username@email.com but it is not working for all users. Thanks in advance.!

I have an app key setup and live in production. When a user clicks a button on my page I create an envelope and send a PDF with a request to Docusign for the user to sign. This has been working for several years. Is it possible to use the same app key to send a different PDF for signing, or do I have to create a separate app key?The return URL will be different for the other PDF, but it looks like I can add multiple return URLs to the app key configuration.

I am following the tutorial from this page: How to get an access token with Implicit Grant | DocusignI have an href to the following URL: https://account-d.docusign.com/oauth/auth?response_type=code&scope=impersonation%20signature%20organization_read%20user_read%20account_read%20dtr.profile.read&client_id=#redacted#&redirect_uri=https://localhost:7054/dsauthWhen I follow this href I am directed to log in and grant permission.  I am successfully redirected back to https://localhost:7054/dsauth.  I capture the token from the “code” query parameter.When I try to use that token in the header to list users, I receive 401 unauthorized.  I can’t find any documentation to help resolve the problem, and as far as I can tell I’m following the example perfectly.I am using C# and RestSharp to make the calls.  Following is the relevant code: async void GetUsers() { var client = new RestClient("https://account-d.docusign.com/oauth/userinfo"); var request = new RestRequ

We are currently using DocuSign keys in Oracle Integration Cloud (OIC) for a KYC process that is live and functioning well. Now, we have a new requirement to implement DocuSign for a separate employee onboarding process. I have a few questions regarding this: Since we already have a DocuSign key in the production environment for the KYC process, can we reuse the same key for the employee onboarding process? The flow for both processes is similar: Define a template in DocuSign (the templates differ for each process). Use these templates in our integration. Once an envelope is signed (by a customer or employee), the information is processed via a "Connect" configuration. For these two separate processes, can we set up two independent "Connect" configurations in DocuSign? If having two "Connect" configurations is possible, how can we ensure they do not overlap and that each configuration only handles the relevant process?

I have made a number of API submissions during PoC process, these have been delivered either to the Sent or Drafts folders. I have gathered the envelopeId’s and can access the envelopes directly, however they do not appear in the Agreements view. (The latest viewed one does appear if I navigate to Sent/Draft via the info on the envelope detail view, but it only shows the one envelope). How can I see a list of all my Drafts?  PS> Is it possible to select and send multiple drafts at once?

Is is compulsory to create a developer account and then migrate to production after submitting app for review? Can I create app in production environment directly to use DocuSign API?

Here is my scenario:In Salesforce, I have an Opportunity that can be related to multiple Opportunity Documents (custom object). There are three Opportunity Documents: Non-Disclosure Agreement, Contract, and Onboarding Policy Agreement. We created Gen templates for each of these.Each document may have a different person that needs to sign. For example, Bob may need to sign the Non-Disclosure Agreement and Contract while Alice needs to sign the Onboarding Policy Agreement. As such, we have a "Signer" field captured on Onboarding Document.Lastly, there could be multiple of one document on an Opportunity that needs to be signed. For instance, we may have two copies of a Non-Disclosure Agreement that needs signature for one opportunity.Our thinking is that we could create an LWC that leverages the apex toolkit to allow a user to, at any point, select one or more Opportunity Documents and then click a button called Generate Envelope. Using the Bob/Alice example above, the LWC (referencing th

Hi! I just published a new YouTube video on integrating Excel Desktop with Docusign for seamless document automation.You’ll learn how to map Excel data to Docusign templates, generate envelopes automatically, and review drafts—all without manual entry. Plus, I’ll explain why Excel Online might be an even better choice for certain workflows. You can find it here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

Hello,I am trying to implement a counter-signature functionality in DocuSign sandbox env and encountering an issue where the envelope does not transition to the "Completed" status as expected. Below is the workflow I am attempting to implement and the problem I am facing: Template Setup: My template has two roles: Customer (Role 1): Configured as need to sign, with required text fields and a signature field. This role has a routingOrder of 1. Company (Role 2): Configured as need to sign, with required text fields only. This role has a routingOrder of 2. Envelope Creation: At the time of envelope creation, I programmatically fill all required text fields for the company role using the API ( also try to fill text fields after the customer signature complete ) . The customer role receives the envelope and is expected to sign and complete their part. Customer Signing: The customer role completes all required fields and signs the document. At this stage, the customer should not se

Hi All, I am working on creating an envelope using API explorer in developers.docusign.com. I am able to send the document if I am not attaching any tabs to the document. However I am getting the below error if I am attaching tabs to the document. Kindly assist me with this issue. I have updated the url and body of my request. {  "message": "Bad Request",  "response": {    "errorCode": "UNSPECIFIED_ERROR",    "message": "Object reference not set to an instance of an object."  }} URL:/restapi/v2.1/accounts/<accountId>/envelopes Body:{  "documents": [    {      "documentBase64": "<base64ForTheDocument>",      "documentId": "1",      "fileExtension": "pdf",      "name": "document",      "tabs": {        "signHereTabs": [          {            "anchorString": "Signature:",            "documentId": "1",            "anchorXOffset": "1",            "anchorYOffset": "0",            "anchorIgnoreIfNotPresent": "True",            "anchorUnits": "inches"          }        ]      }    

Hello, I am working on developing a web application that requires integration with Docusign to request signature of some documents, just to put you in context my application sends an SMS to a user and depending on the user's response the document signature request must be sent, the request must be sent by SMS and also the entire envelope creation process must be done in my API without requiring user intervention, so I want to know if this project idea is reasonable and what authentication method I should use for this project. I would greatly appreciate if you could help me with this question. I only have to add that my API is being developed using NodeJs. Thanks in advance.

Hello,I have a problem When I build my envelope with additionalNotification,I want a SMS notification but the Docusign API say that my vountry_code is not present. But I made that (in PHP) :                         $additionnalNotification = new \DocuSign\eSign\Model\RecipientAdditionalNotification([                            "secondary_delivery_method" => "SMS",                            "phone_number" => [                                "country_code" =>”33”,                                "number" => “625589878”                            ]                            ]); The country code is the country code of france. I get: Error while requesting server, received a non successful HTTP code [400] with response Body: O:8:"stdClass":2:{s:9:"errorCode";s:34:"INVALID_PHONE_NUMBER_FOR_RECIPIENT";s:7:"message";s:73:"The Phone number is invalid. Country code is missing. Recipient id: 10511"

Hi,I have a DocuSign template that includes field tags in the document. I need to attach another document to this template document. The reason for this is that the template page serves as a common page that must appear at the end of all other documents. Is it possible to attach an additional document to the existing template document using DocuSign API?Thanks!

We use Docusign eSignature APIOne of our customers needs to set up a QES, and some of the signatories have last names with diacritical marks (e.g., a slashed "o" or umlauts).Could this potentially cause any issues with identity verification?

Hello,I’m currently sending some documents to be signed in french language.I have templates host in my api resources in HTML format. I use openhtmltoolpdf to format my html documents as pdf. My freemarker templates contain some form fields to enable recipients to fill all the info with any PDF reader.I use some DocusignDate and the html attribute data-pdf-form-field="true" then request docusign to transform the pdf fields with transformPdfFields.The recipients receive the form well formatted except the date fields.When i change the regional settings of my admin account, the format of date fields is well updated but the validation is not working anymore.  May anyone help me please ? Regards,Antoine

I’m trying to use the sdk for an integration, and when I pass the credentials in the “RequestJWTUserToken” method, it errors out at the first null check:“if (!string.IsNullOrEmpty(userId))”. When looking at the userId object, it’s set correctly to my User ID on DocuSign. It’s not null or empty, so I’m not sure why it’s erroring out here.If I let it run through, I get the error:"Error while requesting server, received a non successful HTTP code with response Body: "So it’s not reaching the point where the DocuSignResponse object is created. I’m not sure what’s going wrong here, as my credentials seem correct for the clientId, userId, oauthBasePath, and the privateKey. My coworker who has worked with DocuSign before and I are both stumped. ###NEVERMIND, the problem seems to be combing from multiple requests on the front-end trying to write at the same time. It’s running the DocuSignClient prematurely in some cases.

I’m trying to use RequestJWTUserToken on the C# SDK, but it keeps failing at “RestClient.SendRequest(Request)”. The docuSignResponse object keeps coming back with a StatusCode of “InternalServerError”. My coworker is able to run a separate project just fine, so the error must be on my end. Does anyone know what might cause the response to error? I’ve checked and made sure the clientId = Integration Key, userId = User ID, and the string from privateKeyBytes matches my RSA Private Key. The scopes are “signature” and “impersonation”. The request being sent has the following HeaderParams:"[Content-Type, application/x-www-form-urlencoded]",Content-Type,application/x-www-form-urlencoded"[Cache-Control, no-store]",Cache-Control,no-store"[Pragma, no-cache]",Pragma,no-cache And the following PostParams:"[grant_type, urn:ietf:params:oauth:grant-type:jwt-bearer]",grant_type,urn:ietf:params:oauth:grant-type:jwt-bearer"[assertion, eyJhbGciOiJSUzI1NiIsIn…..   

Dear Support,We are getting this error on a production account. This is happening after the consent was provided. The token is successfully retrieved using method RequestJWTUserToken. But GetUserInfo/CreateEnvelope return error.Error while requesting server, received a non successful HTTP code with response Body: {"error":"internal_server_error","reference_id":"c02eb179-6bba-474c-8a25-94d3772219cb"}Thanks,Tahir

We submitted our app for Go Live approval on November 19th, after successfully passing the automated review of 20 API calls. However, the status has been stuck at "Pending review - Review may take up to 48 hours" ever since.Our product is already live, and this delay is causing significant issues for us. We urgently need this approval to proceed.

Hello Everyone!We deployed Docusign embedded signing into our own system. We do know that our users can change their signature style, using templates, drawing, and images during the Signing process. We would like to develop a maintenance page in our system so that our users are able to change their signature before the Signing process. Afterward their signature style will be used in the Signing process on the other day Is it possible to do that? How can we do it? Looking forward to your guidance. Thank you

We use DocuSign as an internal tool for signing incident reports in each of our care homes.  One thing i am trying to report on is a list of outstanding signatures.  I can do this per envelope, but i am trying to do it for all envelopes under one category.  The closest i can get is the envelope report that shows me there are x outstanding on one envelope and that envelope was sent to xxx people, but the list of people it gives me is everyone that was sent the report not the outstanding ones. Ideally i just want a simple report that says Person A xx OutstandingPerson B xx Outstanding etc…..

Our company needs to integrate payments with Stripe into an agreement signing process. The business wishes to restrict payments to only ACH transfers. Is there a way to set this?The AllowedPaymentMethods property of the PaymentDetails, seems to be where this may be set, and it accepts a List<string> of allowed payment methods. I could not locate any documentation for the correct value to allow ACH transfers. Any idea of what that value may be, or if there is another way to restrict the payment type allowed?  

We have successfully passed automated review of 20 API calls and submitted app to go live. Go Live status is Pending approval. It was started on 12th of November so already 14 business days passed.  

We require embedded signing functionality within a customer portal mobile application. The signer will log in to the mobile app and complete the signing process through an embedded signing experience using an iframe. Is it feasible to implement IDV Liveness for signer identification within this iframe?

I am looking for an API by which i can get information of user who has given shared access right of another user.Example: User A has shared his/her access with user B. so from API how can I get this information that User B has this right to view/edit envelope of User A. Thanks.