Skip to main content
Solved

How to change the senders email id and name

  • May 6, 2025
  • 1 reply
  • 148 views

Forum|alt.badge.img+2

 How do I change the sender's email ID and name in an envelope? I want to use a different organizational email ID instead of the one linked to the DocuSign account

Best answer by Adrian Dev

Hello Vishnu,
 
Thank you for contacting Docusign Customer Support. 

The envelopes will have the name and email address of the user that created them, if you want email to carry a different name or email address you have to change the Name and Email address of the user inside DocuSign. 
 
Best regards,
 
Adrian | Docusign Developer Support

1 reply

Forum|alt.badge.img+6
  • Digital Collaborator
  • Answer
  • May 8, 2025
Hello Vishnu,
 
Thank you for contacting Docusign Customer Support. 

The envelopes will have the name and email address of the user that created them, if you want email to carry a different name or email address you have to change the Name and Email address of the user inside DocuSign. 
 
Best regards,
 
Adrian | Docusign Developer Support