How to change the senders email id and name

Forum|Forum|1 year ago
May 6, 2025
1 reply
620 views

How do I change the sender's email ID and name in an envelope? I want to use a different organizational email ID instead of the one linked to the DocuSign account

Best answer by Adrian Dev

Hello Vishnu,

Thank you for contacting Docusign Customer Support.

The envelopes will have the name and email address of the user that created them, if you want email to carry a different name or email address you have to change the Name and Email address of the user inside DocuSign.

Best regards,

Adrian | Docusign Developer Support

A

Adrian Dev

Answer

Digital Collaborator

Hello Vishnu,

Thank you for contacting Docusign Customer Support.

The envelopes will have the name and email address of the user that created them, if you want email to carry a different name or email address you have to change the Name and Email address of the user inside DocuSign.

Best regards,

Adrian | Docusign Developer Support

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