Developer

We have installed Docusign App Launcher in our Salesforce org and we use Docusign generate and convert REST API to generate templates and the Docusign Apex toolkit to send Docusign envelopes. We have used Docusign custom fields in our templates. Some of these are also synced to Salesforce fields for write back. For testing purposes we work with the same documents , sending it to the same test customer. On opening the email, the customer sees the fields pre populated with values, they can be the same values entered from previous tests. We do not want this to happen. Any option or setting which will stop fields from pre populating.  

Hi Team, We have implement Docusign integration with Dynamics with client, Currently the setup is in DEMO environment as we are still in Development and UAT phase. The workflow was working fine until day before yesterday, howeever it started throwing an error at Add Documents step. Object reference not setPlugin Trace logs has the same error as above.  Has anyone faced this issue? 

Hi, Couple of customers have complained that after embedded contract is showed, that page is grayed out and they can’t operate with contract, buttons are not clickable “Contract stays greyed out, I cannot scroll or read any other sections of the contract, cannot check boxes, cannot sign”Do you maybe have some idea why?

A few days ago, my work colleague created a developer account. Everything worked for several days without any problems, envelopes could be created and emails went out. Since yesterday no more emails have arrived. We have tried several email addresses with several providers, spam folders are empty. DocuSign says email is out but nothing arrives at any of them.I have also just created an account and generated a demo app for C#. The same behaviour, I enter the data in the console, a message appears that everything has been sent successfully, but nothing arrives at any recipient.Are there any problems with the test accounts at the moment?

I have a requirement to wrap the Print & Sign flow into my custom app. I need to be able to download the document for an offline Wet Signature and then Upload the signed document upon completion.I have set EnableWetSign to “true” on the EnvelopeDefinition.   I am not finding the Api calls to download and upload the document.  Do they exist and if so, where can I find a reference for these activities?

Hi! I just published a new YouTube tutorial explaining how Docusign CLM streamlines your entire contract lifecycle—from creation and approval to negotiation and signature. You’ll learn how to:Automate contract generation using templates and data Collaborate and redline documents in one platform Track contract status and obligations with built-in reportingWatch the full video here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

Hello DocuSign Community,We’re integrating DocuSign with our internal system via the REST API and encountered an issue with controlling permissions in Sender View.What works: We successfully create an envelope via API with attached documents. The envelope remains in created status, as intended. We then create a Sender View (embedded) using the CreateSenderView API call. Our goal:We want the sender to add tabs (fields) for other recipients, but not be able to: Edit or remove the document itself Add/remove recipients Change routing or envelope metadata What we tried:We passed the following parameters into the ReturnUrlRequest (as described in the documentation):{  "returnUrl": "https://ourapp.com/return",  "configuration": {    "disableDocumentEdit": "true",    "allowRecipientRecursion": "false",    "allowComments": "false",    "allowReassign": "false",    "messageLock": "true",    "useDisclosure": "false"  }}Problem:Despite passing all the configuration flags, the resulting Send

Whether anchor tags work in PDF generated from EJS templates? Are there any known limitations in parsing anchors in dynamic PDF files? Any best practices for using anchor tabs in a dynamically generated PDF?

I'm trying to create an envelope using a template and then modify it to add Identity Verification. However, the envelope created earlier doesn't overwrite the existing signer role, even though I'm making the request with the same role name.Does anyone know why this might be happening or how to properly update the role?

 anyone know what this means // how to create a new envelope despite this?

I am trying to invoke create envelope endpoint using http request from my application and getting connection reset by peer.Following is the account id account_id: c4de313b-e2ac-4a31-9902-4253b58fb133 Exception :o.apache.http.impl.execchain.RetryExec : I/O exception (java.net.SocketException) caught when processing request to {s}->https://demo.docusign.net:443: Connection reset by peer   

Hi there,Scenario: I have an envelope template 5 recipients, and multiple documents 5-15, the documents contain fields using anchors, multiple fields are repeating inside documents (same Data Label), including fields like SignHere and FullName. Using API a draft envelope is created from template, with fulfilling value for tabs.Problem: Even if the total number of tabs not exceeding 450, while creating envelope we receive error `TAB_LIMIT_EXCEEDED`, when the tabs limit per envelope is 5000.Attempts: When I remove all fields, the creation works. After removing few documents from template (~180 tabs remain) it goes through.Since template creation is responsibility of law department, we can’t limit them in numbers of documents or fields used, (the DocuSign limits are ok)Any ideas how to investigate and what can be the issue of this problem?

Hello DocuSign Team, can you please help us with the pagination parameters( start_position or count) for DocuSign Rest API’s.

Hi everyone, I have been testing GET method for Envelope’s Documents to retrieve an integrated document using documentId = combined as it is guided here:https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopedocuments/getHowever, as said in the title, I cannot exclude the comment history file from the combined document, and it is not like I expected. Are there any ways to acquire this?

I’m using eSignature client api php sdk, how can I set template prefilled tabs while creating an envelop ? Here is my code $invoiceNumberTab = new Text([ 'tab_label' => 'InvoiceNumber', // Must match prefill tab label in template 'value' => 'INV-20240508']);$prefillTabs = new PrefillTabs([ 'text_tabs' => [$invoiceNumberTab]]);$templateRole = new TemplateRole([ 'email' => 'signer@example.com', 'name' => 'John Doe', 'role_name' => 'Signer' // Exact match to template role]);$envelopeDefinition = new EnvelopeDefinition([ 'status' => 'sent', 'template_id' => 'TEMPLATE_ID', 'template_roles' => [$templateRole], 'prefill_tabs' => $prefillTabs]);$envelopeSummary = $envelopeApi->createEnvelope($account_id, $envelopeDefinition);echo "Envelope ID: " . $envelopeSummary->getEnvelopeId();And tried with this way also not working $templateRole = new TemplateRole([ 'email' => 'signer@example.com', 'name' => 'John Doe', 'rol

I can't create a developer account now. I clicked the button to create a developer account, but nothing happened.I tried various methods based on existing posts, but I couldn't create a developer account.Is there any solution?

Hi everyone. Im setting up a Zap in Zapier that creates a draft envelope on docusign from a template.The template was created with pre-fill fields (signer fields) assigned to the Customer Role, for example:The displayed label has “customerName” as ToolTip and Data Label When i configure the step in Zapier i see the fields and load them with information as part of the data sent to docusign. When setting “Recipient Role” to Customer i find the created fieldThis is what i see as part of “Data in” in the testing step (another field created the same way) Unfortunately, when i execute this step, i’m able to view on Docusign the created DRAFT envelope using the template, but i don’t see on the documents the information i sent to prefill the fields (there’s a blank space). I tried changing the Zaps action from “Create draft request signature” to “Send envelope using a template”, and also sending the Draft envelope after its creation. If i change the action to “Send envelope usign a template”,

 How do I change the sender's email ID and name in an envelope? I want to use a different organizational email ID instead of the one linked to the DocuSign account

Recipients are forced to drag & drop placeholders even though the PDF envelope contains all the docusign api tags. It should not force the recipients to drag and drop.This works as expected in my developer account but fails in my production account. I have checked the code multiple times and there does not seem to be issues with any of the related code. The pdf is being passed with all the tags.  

I want to use a different name and email ID for the envelopes I send using the DocuSign Envelope Sent API. I have tried adding a new user, setting 'Act as User' in the header, and passing the user ID of another DocuSign account. How can I do this?

I am using docusign free account to integrate it with my application , I have tries to create envelope and doing e-sign.I am getting the issue if a single recipient sign multiple times (more than 10) and finish. the signature is not visible on the document. Please help me out here , is there any limitation with free account or something i doing wrong. Please suggest. 

Earlier this year, 1,400+ developers participated in our Docusign Hackathon: Unlocked! Hear directly from the hackathon winners as they showcase their solutions built with Docusign for Developers, our suite of APIs and tools.  Thanks to all who participated! We can’t wait to see what other innovative solutions you all come up with.

Hello,We are integrating DocuSign via the REST API. In our use case, we use the createSenderView method to allow an initiator to manually place signature tags in the document.However, the sender view also allows the initiator to: Replace or delete the documents, Modify the list of recipients (add/remove/change), Change the signing order, roles, etc. This is not acceptable for our workflow. We only want the initiator to place tags on the pre-uploaded document — and not be able to edit recipients or the document itself.Question: Is there a way (via configuration, permissions, roles, or account settings) to restrict what the user can do in the sender view?If not, could you please suggest an alternative approach where: The document is fixed (read-only), Recipients are fixed, The initiator can only place fields (tabs)? Thank you!

Hi! I just published a new YouTube tutorial showing how to create a subscription-based payment process using Stripe and JotForm—an ideal solution when Docusign's payment options aren't enough.You’ll learn how to:Connect Stripe to JotForm and fetch your subscription plans Apply coupon codes automatically from Stripe Build a mobile-friendly contract and checkout experienceWatch the full video here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

We are using Docusign JS library for embedded signing experience. In chrome browser, when we load the url, it is adding iframe in DOM and then opens modal to accept terms.In edge browser, it just hangs and never open the modal to accept terms with exceptions below.