Ideas

momathewsonNew Voice

Reporting for envelopes/agreements that include DocuSign PaymentsIdea Submitted

Reporting for envelopes/agreements that include DocuSign Payments

Forum|Forum|5 hours ago

lkatwlnNew Voice

Searchable Party HierachiesIdea Submitted

When multiple hierarchies are assigned to a single party, finding the right one becomes difficult. Adding a search function at hierarchy level would significantly improve navigation and efficiency.

Forum|Forum|11 hours ago

PslimNew Voice

Agreement Manager - Use Folder-Level Path as Categorization Metadata on Bulk UploadIdea Submitted

When bulk uploading agreements into Agreement Manager, categorization currently relies on AI content analysis after ingest, or manual assignment to agreement types/categories/sets. There's no way to leverage the folder structure of the files being uploaded (e.g., from a mapped drive or cloud storage) as a source of categorization metadata.Many organizations already store historical agreements in a meaningful folder hierarchy, such as:/Sales/MSAs/2026//Procurement/Vendor Agreements/2026/Today, this structure is lost on upload — every file lands in Agreement Manager as an individual record, categorized only by what the AI infers from the document content, or by tags applied manually afterward.Request: When uploading a folder (or nested folders) of agreements, allow the folder path to be captured and mapped to categorization fields, for example:Auto-populate or suggest an agreement type, category, department, or custom field based on the folder name(s) in the path Let admins define a mapping between folder structure and metadata fields before or during upload (e.g., top-level folder → Department, second-level folder → Agreement Type) Preserve the original folder path as a searchable attribute on the agreement record, even if the user doesn't set up a mappingWhy it matters: Migrating agreements from network drives, SharePoint, or other DMS tools into Agreement Manager means re-doing categorization work that already exists in the folder structure. Using folder-level information would speed up migration, reduce manual tagging, and give AI categorization a stronger starting signal instead of relying on content inference alone.

Forum|Forum|13 hours ago

PslimNew Voice

Agreement Manager - Party Hierarchy / Grouping in Agreement Manager (distinct from Merge)Idea Submitted

Today, Agreement Manager only supports two party actions: Merge and Set As Internal Party. There's no way to represent a parent-subsidiary or affiliate relationship between two distinct parties without collapsing them into a single record via Merge.This is a problem when parties are legally separate entities but organizationally related — e.g.:Company A └─ Subsidiary BMerging isn't appropriate here because Company A and Subsidiary B are separate legal entities, each with their own agreements, obligations, and signing authority. Merging would incorrectly consolidate their agreement history and identity.Request: Add a "Group" / hierarchy action alongside Merge and Set As Internal Party, allowing users to link parties as parent/child (or peer group) without merging their records. This would let users:Define a hierarchy (e.g., Company A as parent, Subsidiary B as child) Roll up or filter agreements by hierarchy, to see all agreements tied to a corporate family, not just one legal entity Keep each party's agreements, obligations, and identity intact and separateWhy it matters: Without this, users either merge parties incorrectly (losing entity separation) or have no way to see cross-entity agreement relationships at all, making it hard to assess total exposure/relationship with a corporate group.

Forum|Forum|14 hours ago

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crystalrataNewcomer

Broken ButtonsIdea Submitted

For the past 4-6 months there are a number of invisible buttonsFor a simple signing, once you’ve selected that you agree, there is a hidden button just to the right of the options dropdown.The image below isn’t the exact same screen you’ll be seeing, but it does show where the hidden button appears. Once you move your mouse over the area, the button should become light grey and clickable.We need this fixed or we will find another singing platfom solution. What to include in your feedback:Provide the following information to help us improve your experience: What you were doing: Sending Envelope or trying to sign inside a loggied-in platfrom account. Several buttons are invisible and can only be found if you know where they are an hover over them. I am using Chrome Version 149.0.7827.201 (Official Build) (arm64), but other users have also reported the issue What you expected to happen: That you can visibly see the buttons that you have to press What actually happened: The button hidden until rolled over.

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Forum|Forum|20 hours ago

lkatwlnNew Voice

Contract Type Configuration EnhancementsIdea Submitted

Contract details can become cluttered with standard fields that are not needed for a specific contract type. As a result, users may struggle to identify which fields are actually relevant, leading to a less intuitive experience and unnecessary follow-up questions. This limitation is especially apparent for DocuSign-provided contract types, where unused standard fields cannot currently be hidden.Two related enhancements could improve the user experience:1. Allow standard fields to be hidden for DocuSign contract typesAdministrators should be able to hide unused standard fields on a contract type level, including for DocuSign-provided contract types. This would reduce visual clutter, simplify manual data entry, and provide users with a clearer view of the fields that actually matter.2. Allow custom field ordering within categoriesAdministrators should be able to define the order of fields within a category. This would make it possible to arrange fields according to a logical workflow or business process, rather than a fixed system-defined order.

Forum|Forum|1 day ago

lkatwlnNew Voice

Bundle Main Contracts and Appendices into One Agreement with only one set of contract detailsIdea Submitted

The current hierarchy feature doesn’t fully address our needs. While it allows agreements to be linked (works for interlinked contracts), all documents still remain separate agreements within Agreement Manager (becomes problematic when linking appendices, e.g. important provisions, such as terms and conditions, are defined in appendices rather than the main contract).Many of our agreements consist of a main contract and multiple appendices. When each document is stored separately, appendices appear as standalone agreements with own contract details, cluttering search results and making it harder to understand the contractual relationship and the contract situation of our company.A bundling feature would allow users to designate a Primary Agreement and associate all related appendices with it. Within Agreement Manager, only the Primary Agreement should appear as the agreement record, while appendices remain accessible through the bundle.In addition, key metadata and lifecycle attributes—such as status, term dates, and renewal dates—should be managed at the Primary Agreement level and automatically inherited by all bundled documents (there’s only one set of details for all documents). This would provide a more accurate representation of the agreement and prevent appendices from being treated as separate contract, including searches, reports, and dashboards.

Forum|Forum|4 days ago

lkatwlnNew Voice

Make the term "Agreement Manager" visible within the User InterfaceIdea Submitted

Agreement Manager is intended to serve as the central location for storing and managing executed agreements and is consistently promoted under this name. The current user interface doesn´t clearly communicate this purpose. Users may not immediately recognize where the Agreement Manager functionality can be accessed, as finalized agreements are located under Completed Documents. This label suggests a document status rather than the dedicated Agreement Manager experience, making it less intuitive for users to identify where executed agreements are centrally stored and managed.Idea: Displaying the term Agreement Manager directly within the application.

Forum|Forum|5 days ago

LUIZ VALUZObserver

Bulk signing in the DocuSign systemDuplicate

Currently, DocuSign does not have a native bulk signing feature that allows a signer to simply select "sign all" without opening each envelope or document individually. It would be beneficial if signers had the option to bulk-sign documents they themselves have sent out for signature.

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Forum|Forum|5 days ago

JsmithNewcomer

Report or filter available to track the processing of agreements with AIParked

In Agreement Manager - (formerly Navigator) for completed agreements, there is a purple star sparkle emoji that shows to the left of all agreements and the inside on the star is white while the agreement is being processed with AI and turns to full purple once complete. It would be helpful to have a filter or report to show which agreements or documents that are in processing of being processed by AI.

Forum|Forum|8 days ago

PslimNew Voice

Agreement Manager to Allow specific users to create custom fieldsIdea Submitted

Currently there is a need to view all agreements to all custom fields creation.There should be an ability to allow those Director level individuals that do contract approval to allow custom field creation and sharing of agreement sets to new project teams for contract renewal and negotiation. There is not a need to view all agreements to create the fields.

Forum|Forum|11 days ago

mottoNewcomer

I would like more flexibility with voided envelopes and send limits.Idea Submitted

I would like more flexibility with voided envelopes and send limits. I wonder if the creator of the Docusign documents for example, me a landlord, could void a document but still keep my monthly send quota if the other signers did not sign yet. It would give more leeway for mistakes that might have been made to the document, especially if we are sending it to the same person to sign the same day or a few minutes later. I made a mistake on my document today and sent it, I reviewed it and immediately knew I had made a mistake but now my send quota is gone for that document.

Forum|Forum|21 days ago

jblissNewcomer

Groups & Shared AccessDuplicate

This is the “idea version” of:This would be huge for us. Our company has many small teams that each need to be able to see each other’s agreements, templates, etc. Currently, if I add user 3 to a team of 2, I need to share access:1 → 32 → 33 → 13 → 2It gets worse as the team gets bigger.The way it should work is, when adding/editing a group, I should be able to check a box that reads, “auto-share access with all current & future group members.”

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Forum|Forum|26 days ago

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stefaniepopeNew Voice

Search across multiple Shared Access UsersIdea Submitted

This is a bizarre restriction in Docusign - if I have shared access to multiple users documents, I should be able to search all of them at once. Instead I have to go and separately search the same search term across multiple different users.

Forum|Forum|27 days ago

Leighanne_HNewcomer

Manage Users Marketing PreferencesIdea Submitted

Submitting a feature request to be able to manage users marketing preferences on DocuSign’s Admin page instead of users having to manage this themselves.

Forum|Forum|29 days ago

PCEConstNew Voice

Bring Back Search All TimeIdea Submitted

SEARCH ALL TIME is a very important tool. Please bring it back!!

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Forum|Forum|29 days ago

ari.serorDocusign Employee

Improved filtering for IAM agreementsIdea Submitted

For multi-value selection (e.g. Parties, Agreement Types) we are missing the following:Select All / Deselect All Negation - list all Parties but X, Y and Z

Forum|Forum|29 days ago

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cesquivelTTNew Voice

Download Multiple Files without UnderscoresIdea Submitted

With Docusign automatically adding underscores to bulk file downloads, this is causing more time for our team to go in and replace those underscores with spaces. They already allow downloads to have spaces when 1 document is downloaded so can we get the same for multiple files being downloaded?

Jayson.MarcoDocusign Employee

DocuSign's digital signature is not recognised by the MePA portalIdea Submitted

We need a system that would allow one person to enter their unique personal id during signing and that is then captured as metadata in the digital signature certificate Case 16441690

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kimemcleodNewcomer

Better Customer Experience for Drawn Only SignaturesIdea Submitted

As a financial institution, we do not want our clients to have access to pre-selected signature styles to sign our documents. Our goal is to have each signature drawn - as you can understand the need to verify closest to real signatures in a financial setting is crucial. I have found that the only way to achieve this is to customize it on the envelope level each time we send. This would be fine, except the signer is then forced to re-draw their signature on every line they need to sign on within the envelope. This is not the customer experience we want. We would like a global account setting that blocks all previsouly set pre-selected signature styles and only requires our signer to create their drawn signature on the first signature field, filling it in for them after that until completion of the envelope. We send out many complex accounts for businesses and need this process as streamlined and compliant as possible.

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tecniciinlineanetNewcomer

Widget Payment StripeIdea Submitted

Hello,I would like to report a graphical issue that appears at the end of the document signing process when the system is configured to allow payment as well.Specifically, on the Stripe payment screen localized in Italian, there is a display issue. We suggest simply changing the text to "Carta" (simple translation for Credit or Debito Card), as shown in the screenshot below. Daniele

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Melanie MajeskeyNewcomer

Subject line within send message in Agreement DeskIdea Submitted

Hello,Several of our users have requested the addition of a subject line to the "send message" feature within the agreement desk. This update would help both internal and external members manage their messages more effectively and keep separate conversations organized and easy to follow.

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YoavbeNewcomer

bulk-change the default account for existing users via API or bulk CSVIdea Submitted

bulk-change the default account for existing users via API or bulk CSV and update whatonboard approximately +500 users to new account and set it as their default. Once configured, any document they receive for signing should automatically be processed using this default account. With no impact to the exiting users in exciting account

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maiNew Voice

【IAM】【契約期限管理】Upcoming renewalsのcsvにセットを反映Idea Submitted

契約の期限管理として、Upcoming renewalsのcsvから、各部署へのヒアリングシートを作成しようと考えています。csvにあるsetの列が空欄というのがデフォルトのようですが、ここにセットのID？を反映していただけると、ヒアリングシートを作成する際に、どこの部署が管轄している契約なのか、把握ができます。逆にここが空欄だと、向こう12か月（適宜設定）に通知がくるすべての契約書がcsvに反映されてしまい、せっかくのセット機能が有効活用されていないように思います。

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erikolin87Newcomer

Connect the final document in "Completed Agreements" to "Requests" in agreement deskIdea Submitted

When you look for a document in completed agreement, it should tell you the Request ID so you can connect the final document and request in agreement desk and see the approvers.

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