Automated reminders for hybrid/embedded recipients

Question

Hello DocuSign team,We are migrating our eSignature integration from Adobe Sign to DocuSign and have encountered a limitation with automated recipient reminders.Our integration uses hybrid signing. Each signer is created with:A clientUserId	deliveryMethod: "email"	embeddedRecipientStartURL: "SIGN_AT_DOCUSIGN"This allows recipients to receive the initial signing email while also letting them open an embedded signing session from our application using the Create Recipient View API.We configure envelope reminders through the notification.reminders properties, but understand that automated reminders and expiration notifications may not be sent to this type of embedded/hybrid recipient.Could you please confirm:Is this expected behavior for recipients using clientUserId and embeddedRecipientStartURL: "SIGN_AT_DOCUSIGN"?	Is there a supported way to enable automated reminders while retaining both embedded signing and the initial email invitation?	Is there an API-supported alternative for periodically resending the signing notification to hybrid recipients?	Are there any account settings or different recipient configurations that would support this without requiring us to switch entirely to remote signing?Thank you for your guidance.

JohnSantos · Answer

​@leticiafernandes1. Is this expected behavior?Yes. When clientUserId is populated, DocuSign classifies that recipient as an embedded/captive recipient.2. Can you retain hybrid signing and enable native automated reminders?No, not with DocuSign's native automated reminder mechanism.3. Is there an API alternative?Yes. The practical alternative is application-controlled resending using resend_envelope=true.4. Could you send your own reminders instead?Yes, and this may actually give you the cleanest architecture.

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