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  • 1,153 Topics
  • 12 Replies
1153 Topics
C
Newcomer
Cominu.EuNewcomer
asked in Docusign Connect
Error try login into demo account - salesforce

Hello, I tried to log in to the demo account but received the error: 'You have uncommitted work pending. Please commit or rollback before calling out.'Can someone help? 

1784
C
Community Moderator
R
Newcomer
ravimNewcomer
asked in eSignature API
How to use app.docusign credential to Developer.docusign web page to get the access token from docusign

I want to use the template already created in app.docusign web site to our C# application via web API call, for my trails I created a Developer account and used the same account detail for to get the docusign access token as well as i created a template with this account, but in the production I want use the exiting template created in Docusign web portal, in production i have the App account credential not developer account how use the app account credential to Developer account in Docusign application.

392
E
Docusign Employee
P
Newcomer
Pallavi H PNewcomer
asked in eSignature API
Inquiry on Signature type in scope of DocuSign and Icertis integration

We are exploring an integration between DocuSign and Icertis system. I understand DocuSign offers different types of eSignature – Standard Electronic signatures, Advanced Electronic Signatures (AES), Qualified Electronic Signatures (QES). We requires a heightened level of identity assurance through digital certificates. What type / level of digital signature will be delivered by this DocuSign / iCertis integration? Is it limited to SES signature type or includes all signature types?

1081
Michael.Rave
Docusign Employee
A
Newcomer
Autodesk ESENewcomer
asked in eSignature API
API Details to track license usage

Hi Community, Can you please share API details to track license(Envelope usage). Want to export license usage automatically to a dashboard to know the usage. Any leads to API reference would be helpful. Thank you

572
A
Newcomer
S
New Voice
singhanubhavNew Voice
asked in eSignature API
Invalid mail id status name

Hi folks,I have scripted a custom integration for Salesforce to Docusign and have a custom object in salesforce with name ‘DocuSign Document’ when the envelope is sent , declined or created i poll for status in Docusign and accordingly switch the status.My question is somebody use the invalid mail id then what status does DocuSign returns? so that i can catch that status include in my status picklist and flip when i need.

251
Michael.Rave
Docusign Employee
V
New Voice
VasNew Voice
asked in eSignature API
HOW TO FIX 'UNSPECIFIED_ERROR' DURING TABS CREATION?

Hii I'm trying to recreate template including tabs. I'm receiving such error for some attempts: {"errorCode":"UNSPECIFIED_ERROR","message":"Could not put blob in BlobBaseModule.Put"}I'm using: https://developers.docusign.com/docs/esign-rest-api/reference/templates/templaterecipienttabs/create/endpoint.This behaviour is random. How to fix this?

891
Ivan.Dinkov
Docusign Employee
Lindsay.Rothfeld
Docusign Employee
Lindsay.RothfeldDocusign Employee
posted in General
Recording: Maestro API Webinar

If you missed the recent Developer Webinar, here’s a recording 😀  Developer Webinar: Maestro API (July 23) Additionally, make sure to check out the API Office Hours Resources over in the Developer Discussion Area:The next Office Hours will take place Tues, August 6th! 

200
Lindsay.Rothfeld
Docusign Employee
K
Newcomer
kapuNewcomer
asked in eSignature API
Standard text field: After setting a tooltip, the entered value cannot be automatically populated.

Standard text field: After setting a tooltip, the entered value cannot be automatically populated.The size of the text cannot be adjusted either

1143
Michael.Rave
Docusign Employee
F
Newcomer
FilahadNewcomer
asked in eSignature API
Digital Signature for word and pdf

Hello Team,I am new to the community and I have a spring boot web application, I need to apply digital signature while uploading either word document or PDF via API. Is it possible with docusign?Thanks in advance 

972
E
Docusign Employee
M
Newcomer
MBathgateNewcomer
asked in General
Joining a Group

When I first created my account, I received a pop up stating there was a group that was related to my email. I could either JOIN or SKIP. I kept hitting JOIN and nothing happened, so I refreshed my screen. How do I JOIN a group? I know how to create one and add users, just not join

2630
M
Newcomer
abartimmo
Newcomer
abartimmoNewcomer
asked in eSignature API
Add a Dropdown that all Senders need to select from.

I would like to add a drop down that is required by all senders to select from before sending an envelop.  Use Case:Sender attaches Document(s), adds signers and recipients and note. Sender assigns where Signers need to sign Sender selects which Organization the client is associated with from a Drop Down (new) API reads Drop Down selection as an objects  This will allow us to create an integration with our PM and CRM platforms and link sent Envelops to the appropriate companies in both systems. 

310
abartimmo
Newcomer
sofian_solusign
Troubleshooter
sofian_solusignTroubleshooter
posted in General
How To Use Docusign IAM | Docusign Tutorial For Beginners

Hi! I just published a new YouTube video on how to use Docusign IAM. You will learn how DocuSign IAM streamlines the use of various Docusign products, like eSignature and Maestro, to create integrated workflows.Additionally, you’ll see how Docusign IAM leverages AI to extract valuable insights from signed documents, improving efficiency and identifying opportunities and risks. You can find it here:  Sofian Saoudi | Founder @Solusign Consulting - Docusign PartnerNeed help with Docusign?Book a call with me🌎 www.solusign.com | 📧 hello@solusign.com | 📺 Learn Docusign on YouTube

1000
sofian_solusign
Troubleshooter
D
Newcomer
Dileep_123Newcomer
asked in Embedded Signing
Policy Violation Error

Hello Everyone, I’m trying to do Embedded Signing. I’m facing an issue while integrating DocuSign with our angular Api using focusView it is giving Violation Error like [violation] permission policy violation: “Geolocation access has been blocked because of permission policy applied to the current document”

2183
J
Newcomer
M
Newcomer
mohithitsuccessNewcomer
asked in eSignature API
Issue with base 64 document

Hello Team,I’m getting below error while calling create envelop API from DocuSign“Invalid length for a Base-64 char array or string”Can anyone please suggest how we can troubleshoot this on DocuSign, I’m using DocuSign developer account for demo.

1791
E
Docusign Employee
S
Newcomer
Sarah-jingNewcomer
asked in eSignature API
cannot find certification

https://support.docusign.com/s/document-item?language=zh_TW&rsc_301=&langSet=1&bundleId=yca1573855023892&topicId=lpb1607560293943.html&_LANG=zhtw I make sign contact like this website, but we just can see the step from 1 to 6. always cannt go to step 7, I already download all docusign kpi, but still not work. could you help me to solve this problem ?Thank you

781
S
Newcomer
M
New Voice
mlopezchinaNew Voice
asked in SDKs
Adding a hyperlink on PDF to sign

Hi everyoneI want to add a hyperlink on a PDF to signI am creating the envelope via SDK using node by passing the tabs definition via params  I have ran into this article https://support.docusign.com/s/articles/How-to-create-a-hyperlink-in-DocuSign?language=en_US&rsc_301but I can not figure out a way to tell DocuSign SDK to use the custom field that I have created manually following the guide.is there a way to add the hyperlink using DocuSign SDK or calling the rest API when creating the envelope? Thanks in advance.

1794
M
New Voice
K
Newcomer
kurtNewcomer
asked in eSignature API
Itsme - eSignature with C# sdk

Hi,I’m using the C# SDK from DocuSign.I’m trying to find an option to enable ITSME using the c# SDK from docusignI did found some documentation about setting up QES:https://developers.docusign.com/docs/esign-rest-api/esign101/concepts/standards-based-signatures/#:~:text=QES%20signatures&text=verify%20the%20identity%20of%20the,held%20or%20cloud%2Dbased%20certificates            RecipientSignatureProviders = new List<RecipientSignatureProvider>            {                new RecipientSignatureProvider {SignatureProviderName = "docusign_eu_qualified_idnow_tsp"}            } However, using this won’t allow me to sign using itsme.How can i integrate ItsMe within the SDK?Or is this only possible by changing the settings within the portal?Thank you in advance!​​​​​​​Kind regards,Kurt

1051
E
Docusign Employee
M
Newcomer
minhtran_8181Newcomer
asked in SDKs
How to prefill document with custom drawing using API

Hi,I have a document that requires drawing a circle to indicate option selection for Yes/No question and I’m using C# SDK to create it.It has to be drawn before sending to recipients Recipients cannot change this The Yes/No selections are not fixed → must be determined when document is being createdMy expected result is like this: I have not found solution for it. Can you help please?

755
Michael.Rave
Docusign Employee
N
Newcomer
Nikhil EliasNewcomer
asked in eSignature API
Unable to adjust image size of an image in Doc Gen

Hi, I am consuming Doc gen api to automatically generate a document in which I have an image tab. <# <Image Select="//Internal_Signature" Height="1" Width="2" Optional="true"/> #> My original image is very small and need not exceed height and width of 1 inches, but I am unable to add less than 1 inches in the above parameter.Template is in a word doc which I am passing to api The one highlighted is from the image tag, original image is below. Can someone share inputs on how to adjust the image size

1093
Michael.Rave
Docusign Employee
A
Newcomer
AlwinsuryaNewcomer
asked in eSignature API
DocuSign integration in asp.net core

I am integrating DocuSign into my ASP.NET Core application but facing an issue with creating a JWT token using an RSA private key. How can I generate a valid JWT token with the RSA private key?

3311
A
Docusign Employee
S
New Voice
singhanubhavNew Voice
asked in Salesforce/Apex Toolkit
Pre populate company name via api in docusign from Salesforce

hi eveyone,"Company" field i.e is standard field in the DocuSign template is set to be populated from the API call from salesforce so any configuration required in docusign to get it done any mapping .Please tell.

1372
E
Docusign Employee
D
Newcomer
DeveloperNewcomer
asked in eSignature API
Dynamics Table - unable to pass dynamic table Json data via power automate

Hi, I am using the “Update document generation form fields from enevlop (Preview)” Demo Connector for Docusign While forming the input fields for “Sender Fields” and “Dynamics Table”. I am passing the value to the above action in below format -  The Sender Fields are mapping correctly in the document but the dynamic table sis giving below error:    "docGenErrors": [        {          "tagIdentifier": "{{t:\"TableRow\", e:\"xxxx_xxxxList\"}}",          "errorCode": "InvalidJsonataEvaluation",          "message": "Invalid JSONata evaluation. -- Array expected but received String type from this expression: \"xxxx_xxxxList\""        }

2081
D
Newcomer
M
New Voice
MichailoNew Voice
asked in eSignature API
Purpose of TemplateDocumentFields resource

What is the purpose of TemplateDocumentFields (https://developers.docusign.com/docs/esign-rest-api/reference/templates/templatedocumentfields/)?I can't find any scenario for this objects. How to interact with this via UI? Can somebody explain the idea behind this? BRMichailo

242
M
New Voice
M
New Voice
MichailoNew Voice
asked in eSignature API
Template Scheduled Sending Definition endpoint purpose

How can we set sending schedule for template if it’s supposed to be used in future. I’m referring to this resource https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopeworkflowdefinition/updatetemplatescheduledsendingdefinition/.Can someone explain this, please? BRMichailo 

192
M
New Voice
S
New Voice
singhanubhavNew Voice
asked in eSignature API
“At least one recipient is missing valid contact information.”

Hey All,I keep getting this error “At least one recipient is missing valid contact information.”  Please let me know for what does it stand for and how to rectify it

2061
M
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