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New Voice
October 11, 2024
Solved

Deactivation of API connection between Docusign and SuccessFactor

  • October 11, 2024
  • 2 replies
  • 114 views

Hello All,
Could you please help me with the following question - how I can temporarily deactivate API connection between Docusign and SuccessFactor?
Thank you!
Best regards,
Serge Shelkoshvein

Best answer by Ivan.Dinkov

Hi @sshelkoshvein 
Regarding if this could be done from SAP SF, you would need to reach out to their support.
From Docusign you can disable the integration user/s. If you have used your own integration key, you can delete your secret and private keys. This will prevent authentication  

2 replies

Ivan.Dinkov
Docusign Employee
Docusign Employee
October 14, 2024

Hi @sshelkoshvein 
Regarding if this could be done from SAP SF, you would need to reach out to their support.
From Docusign you can disable the integration user/s. If you have used your own integration key, you can delete your secret and private keys. This will prevent authentication  

Ivan D
New Voice
October 15, 2024

Hi @Ivan.Dinkov,
Thank you for your response, will do this!