EnvelopeDocumentTabs : update duplicates tabs

Question

I am using Docusign eSignature API and I have a template which has pre-fill tabs added that are being populated with values when Document envelope is being created via API. I am using this endpoint: https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/envelopedocumenttabs/update/

And whenever values are updated, tab is duplicated, one empty and the other one with value. The reason for using pre-fill tabs is to display information for all signers. And the problem is that sometimes I reach tab limit and envelope fails to generate. How could I solve this?

rob.koehler · Answer

Are you providing a tabId in your update call?

Also, is your signature workflow sequential? If so, you could look to create read only tabs assigned to the first signer and populate those while creating the envelope. Those values will be visible to everyone in that scenario. There is also a setting support can enable for you if you’re using parallel signers where initial values of tabs are visible to all recipients.

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