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Invalid Data entry for phone number


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I am trying to sign a document so I can send it to my client to be signed. I keep getting an error message saying Required-invalid data in the field. Is there a specific way that phone numbers are supposed to be entered? I’ve attempted to put the number in several times but continue to get the error message. 

Best answer by JohnSantos

@LJonesFCS 

There are not any pre-defined data validation for phone numbers.   It is most likely a custom validation.   Does the application give you a data format when you mouse over the field or as a result of entering the invalid data?

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JohnSantos
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  • June 12, 2024

@LJonesFCS 

There are not any pre-defined data validation for phone numbers.   It is most likely a custom validation.   Does the application give you a data format when you mouse over the field or as a result of entering the invalid data?


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  • June 26, 2024

Hello @LJonesFCS ,


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Best regards,

Nathaly | Docusign Community Moderator
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