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How can I unvoid a document

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How can I unvoid a document that voided due to expiration?  It was signed by 2 of the 3 signers.

Best answer by David.Schmitz

@barbaralawson It is not possible to reverse the “voiding” of an envelope.  Once “voided” the best and really only option is to create and send a new envelope.  You can copy (copy with field data) the original, now voided envelope so that you keep the same document and same DocuSign fields and Recipients but it has to go through all Recipients to once again take action, Sign, or Initial.

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  • David.SchmitzValued Contributor
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  • 557 replies
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  • April 9, 2024

@barbaralawson It is not possible to reverse the “voiding” of an envelope.  Once “voided” the best and really only option is to create and send a new envelope.  You can copy (copy with field data) the original, now voided envelope so that you keep the same document and same DocuSign fields and Recipients but it has to go through all Recipients to once again take action, Sign, or Initial.

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  • Alejandro.RamosCommunity Moderator
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  • 2070 replies
  • April 24, 2024

Hi @barbaralawson,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | DocuSign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

 

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