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One of the signatories declined to sign and later on ask to resend it. He is the 2nd signatory.
How to resend it without creating a new envelop?
Thank you.
Solved
Resending
+2- Newcomer
- 2 replies
Best answer by neethujkp
Hello ACB,
Sorry, I didnt notice the signer declined it.
If the signatory declined, then the envelope is voided. Hence you cannot resend it. The best option is to copy and send a new envelope.
+10- Troubleshooter
- 81 replies
Hello,
From the Manage page, locate the in envelope, which you want to resend, and click RESEND
+10- Troubleshooter
- 81 replies
+2- Newcomer
- 2 replies
Hi
Thank you for your response. The envelop has 2 signatories, 1 has already completed signing and the last to sign declined it but then later asked to resend it. The only button available on the document is “copy”. I hope I can avoid creating another envelop by just resending the same document.
+10- Troubleshooter
- 81 replies
- Answer
Hello ACB,
Sorry, I didnt notice the signer declined it.
If the signatory declined, then the envelope is voided. Hence you cannot resend it. The best option is to copy and send a new envelope.
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