Skip to main content
Question

Change logo on home screen

  • March 12, 2025
  • 1 reply
  • 7 views

Forum|alt.badge.img

I want to change the logo that is being used in the top right corner of the homescreen (in the pic below all you see is a yellow torch). It seems to be pulling from the Sender Branding logo but I need it to pull from the Signing Branding. As is, it does not show up correctly. any thoughts?

 

1 reply

Forum|alt.badge.img+8

@katcrane,

Thank you for reaching out, and welcome to the DocuSign Community! We are excited to have you join us and are eager to share our knowledge with you.

I understand that the issue you’re facing is that the logo in the top right corner of your home screen is associated with Sender Branding rather than Signing Branding. I apologize for any inconvenience this may have caused, and rest assured I will make efforts to help.

Do you have multiple signing brands? If so, please verify whether your preferred brand is set as the default. If you have multiple signing brands, you can select your choice from the Advanced Options when creating an envelope. Please take a look at this video: Docusign eSignature: How to Customize Branding

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

I hope this is helpful. Let me know if you need further assistance. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue