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Is noreply@erp.docusign.com valid


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Hi all,

I received a mail from Docusign (although I think) with the following email address: noreply@erp.docusign.com and asking me to fill in a username and password to open the 'Docusign Bill Managent Portal.’ Is this a valid mail?

Thank you in advance for responding!

Kind regards,
Wesley Lacroix

Best answer by mrave

@Wesley Lacroix 

This is likely a phishing attack to get your login credentials.

I am not aware of that email address or the existence of such a portal. Therefore, it sounds suspicious to me and automated Docusign emails use docusign.net as domain. The email sender may be have faked as well, depending on your email software this may be easily identified or not. 

What is the URL that you are redirected to? It sounds like you clicked on the link and were presented with a login page.

You can access your invoice after you log into your Docusign account at https://app.docusign.com

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Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 927 replies
  • Answer
  • July 31, 2024

@Wesley Lacroix 

This is likely a phishing attack to get your login credentials.

I am not aware of that email address or the existence of such a portal. Therefore, it sounds suspicious to me and automated Docusign emails use docusign.net as domain. The email sender may be have faked as well, depending on your email software this may be easily identified or not. 

What is the URL that you are redirected to? It sounds like you clicked on the link and were presented with a login page.

You can access your invoice after you log into your Docusign account at https://app.docusign.com


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Hi Mrave,

Thank you very much for the fast response, we`ve taken the necessary steps internally with regards to this mail/ sender. Have a nice day!

Kind regards,
Wesley Lacroix


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