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Just noticed in my bank statement that I was charged automatically for this annual subscription. I would like to know if I cancel the subscription 30 days if I will be refunded for the upcoming year I was already charged for?
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Can I cancel annual subscription AFTER 2nd automatic charge one year later?
+1- Newcomer
Best answer by Hengfeng Ge
It's advisable to complete the cancellation at least a month in advance to avoid automatic renewal, as the refund process can be quite complicated. We've had several clients encounter this issue before.
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+12- Rising Star
- 513 replies
- Answer
It's advisable to complete the cancellation at least a month in advance to avoid automatic renewal, as the refund process can be quite complicated. We've had several clients encounter this issue before.
FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 First globally to pass DocuSign eSignature Technical Consultant certification
🚀 Expertise in DocuSign integrations with in-house systems for leading enterprises across various industries.
Feel free to reach out for collaboration opportunities.
+15- Community Moderator
- 2554 replies
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