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Hello ​@devanshi ,

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!

We would need to check some settings on your account to determine if the feature is available for you.

Kindly send me a direct message of your Docusign Account Number and email address used for the account instead of posting on this thread for your security.

You may include screenshots and additional details that would help us find a resolution for you.

Looking forward to your response.

Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello ​@devanshi 

I hope you are doing well. 

Just checking to see if you are able to provide the information that we previously requested? 

If so, please do so in a reply to this question so that I can further assist you with your issue.

Best regards,
Marco Paulo | Docusign Community Moderator