I need instruction on how to log in so I can make my deposit.  Please call me as I am new in the community at Castle Pine in Castle Rock.  No computer skills

(Removed number due to personal information)

Hello @jeanneparsons ,

Welcome to the Docusign Community and thank you for posting your concerns!

Apologies for the late reply. I understand you need to pay for your unit but you need to login to Docusign, is that right?

It seems like someone sent you an envelope via Docusign that has a payment field. If so, you can find in the following article on how to pay using a Docusign payment field: How to pay

That is in case the document has such a field, if not please contact the sender for clarification.

Regarding the login issue, when you open the document does it request you to login? Can you provide a screenshot?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello @jeanneparsons ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!