Back to Docusign.com
Here are some of the latest popular questions that developers asked in the Docusign Community and on Stack Overflow for the month of October 2025.
Thread: Salesforce Apex Toolkit cannot override Email subject from Docusign Envelope template
Summary: The developer is sending an envelope via email from within Salesforce using the Apex Toolkit. They are trying to specify the subject of the email through their Apex code with the Envelope.withEmail method, but when they test this, their code is not overriding the default email subject.
Answer: Although the developer has defined their code correctly, the email subject is not being updated because they are using a template that has recipient email notifications defined on it. The developer needs to update the template definition in eSignature for Salesforce, making sure that the box for Custom email and language for each recipient is unchecked.
Thread: Docusign Events export to SIEM
https://community.docusign.com/esignature-api-63/docusign-events-export-to-siem-25759
Summary: The developer is looking to improve their company’s Security Information and Event Management (SIEM) system by including Docusign events. They’re asking how they can export event logs to an external SIEM system.
Answer: To do this, the developer needs to add Docusign Monitor to their plan. Docusign Monitor provides round-the-clock activity tracking for a variety of events.
Thread: How to Update status of the recipient of Docusign Envelope via REST API
Summary: The developer is sending envelopes through the eSignature REST API, and they want to use the API to update the recipient status to Completed.
Answer: It’s not possible to update the recipient status through the API. This is a read-only property that reflects the actions the recipient has taken on the envelope. The status will be updated to Completed when the recipient has opened the envelope and completed their part of it.