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Tags are too small

Forum|Forum|10 years ago
November 13, 2015
34 replies
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When I try to use the function to have the client sign the document...it is TINY? What happened? I also want to add text...but the text box is also Tiny and I can't type any text into the box??

eSignature

Best answer by Community Expert

Welcome to the Community!

If you are placing tags on the document and they are appearing very small, this is normally caused by an uploaded PDF that was very large.

Each document has a page size and resolution(dpi) . DocuSign maintains the resolution and page size when uploaded into the application . If the resolution is high or the page is oversized, then fields appear very small when placed on your document.

Learn more in Issue #2 of the related post: (https://support.docusign.com/en/answers/00004168) Any Tips for Uploading Documents?

You can normally resolve by either 1. Manually Changing the size of the tag.

Learn how in the previously answered thread (https://support.docusign.com/en/answers/00003049) Is it possible to change the size of your signature

2. Reformatting the document

using the (https://support.docusign.com/en/answers/00008225) Print Driver
or a PDF editor to ensure that the document is the correct size, before uploading into DocuSign
One community member swears by compressing files before every upload in the thread (https://support.docusign.com/en/answers/00004373) Compression Suggestions for large files .

Happy DocuSigning,

Marc

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C

Community Member

Legacy User

The font on the signature and the Text box and the date is too small - can hardly see it on the document

How do I make those bigger. even pulling the placement field or the text box bigger leaves it still too small

C

Community Member

Legacy User

I called support and they walked me through resizing the document using docupub.com

Nice - quick - easy and Free.

So Use Docupub.com and resize your document that you are signing and then the tags will be an appropriate size.

Cheers

C

Community Member

Legacy User

Welcome to the DocuSign Support Community,!

I see that you have had assistance from the Customer Service team, I have merged your query with previously answered posts. In your situation, it was the magnification of the document. Sometimes, there are other things to take into consideration and that's why I merged your question with the others.

Thank you.Donna

C

Community Member

Legacy User

The tabs for initialing and signing are really tiny.

tabs are really tiny

C

Community Member

Legacy User

Welcome to the DocuSign Support Community!

I have merged your post with previously answered questions about small tags. Please review the response given for guidance.

Thank you.Donna

C

Community Member

Legacy User

my font and signature boxes are tiny. how can i change the size

C

Community Member

Legacy User

Welcome to the DocuSign Support Community, Todd!I have merged your question with previously answered posts. Please review the response give by Marc for guidance on how to fix the issue. Thank you.DonnaDocuSign Support Community Moderator

C

Community Member

Legacy User

Why the initial block is so tiny I can't even see it??

First time I have been unable to see the initial block it is so small. Tried to enlarge it but won't enlarge. anyone else having this issue??

C

Community Member

Legacy User

Welcome to the Community Gail, It sounds like the page size of the document you uploaded is very large. I have merged your post with a previously answered discussion. Can you please try the suggestions in the best answer above?

C

Community Member

Legacy User

I had this same problem, all of a sudden, what I found the problem was is the document (resolution size of the PDF) I was docusigning was too large, once I printed it and rescanned it with my scanning size it worked perfectly, watch the size....... RESOLUTION SIZE 300 x 300 dpi works great

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