Tags are too small

Forum|Forum|10 years ago
November 13, 2015
34 replies
414 views

When I try to use the function to have the client sign the document...it is TINY? What happened? I also want to add text...but the text box is also Tiny and I can't type any text into the box??

eSignature

Best answer by Community Expert

Welcome to the Community!

If you are placing tags on the document and they are appearing very small, this is normally caused by an uploaded PDF that was very large.

Each document has a page size and resolution(dpi) . DocuSign maintains the resolution and page size when uploaded into the application . If the resolution is high or the page is oversized, then fields appear very small when placed on your document.

Learn more in Issue #2 of the related post: (https://support.docusign.com/en/answers/00004168) Any Tips for Uploading Documents?

You can normally resolve by either 1. Manually Changing the size of the tag.

Learn how in the previously answered thread (https://support.docusign.com/en/answers/00003049) Is it possible to change the size of your signature

2. Reformatting the document

using the (https://support.docusign.com/en/answers/00008225) Print Driver
or a PDF editor to ensure that the document is the correct size, before uploading into DocuSign
One community member swears by compressing files before every upload in the thread (https://support.docusign.com/en/answers/00004373) Compression Suggestions for large files .

Happy DocuSigning,

Marc

Show previous replies

C

Community Member

Legacy User

Resize signature field when sending an envelope

We mainly use Docusign for in-house use for our engineering stamps. When I send an envelope to be signed, the signature field is tiny. I have tried adjusting the size but nothing happens. I also tried saving the signature field as a custom field so I could increase the scale but it still comes back tiny. Any suggestions?

C

Community Member

Legacy User

Welcome to the DocuSign Support Community, Admin PCS, I have merged your question with previously answered posts. Please review the response provided by DocuMarc for guidance. Thank you.Donna

C

Community Member

Legacy User

The page shrunk

Help - I was draging initials on a page and suddenly the size of the page shrunk so small I couldn't read anything to put the signatures in. Even signing out and coming back still so tiny

C

Community Member

Legacy User

Welcome to the DocuSign Support Community, Bette - I have merged your question with previously answered posts. Please review the response provided by DocuMarc for guidance. Thank you.Donna

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