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is there a way to edit document after completed? some boxes or fields tht were placed aremoved into permanent words and/or lines and cannot be deciphered can i fix that?

  • October 14, 2021
  • 1 reply
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is there a way to edit document after completed? some boxes or fields tht were placed aremoved into permanent words and/or lines and cannot be deciphered can i fix that?

Best answer by Community Expert

Hello,

Once a document is completed it cannot be altered.

I'm not sure how the fields were changed - perhaps the envelope permitted signers to use document markup? https://support.docusign.com/en/guides/ndse-user-guide-document-markup Or maybe the fields were set up as collaborative fields? https://support.docusign.com/en/guides/ndse-user-guide-collaborative-fields

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  • Docusign Employee
  • 1935 replies
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  • October 19, 2021

Hello,

Once a document is completed it cannot be altered.

I'm not sure how the fields were changed - perhaps the envelope permitted signers to use document markup? https://support.docusign.com/en/guides/ndse-user-guide-document-markup Or maybe the fields were set up as collaborative fields? https://support.docusign.com/en/guides/ndse-user-guide-collaborative-fields