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Agreements aren’t just about getting to signed. They’re about what happens next. Renewal terms. Payment deadlines. Compliance commitments. When obligation tracking is manual or disconnected, it’s easy to miss a contractual obligation that costs your business time, money, or trust.

That’s where Obligation Management in Docusign IAM comes in. It brings intelligence and structure to post-signature workflows so you’re not stuck chasing key commitment deadlines, combing through contracts, or updating spreadsheets.

🔎 Key takeaways:

  • Know what’s due when: Docusign Iris automatically extracts renewal, payment, and termination obligations from your contracts so you can track and act on what matters.

  • Never miss a milestone: Set up rules-based notifications and generate custom reports to stay ahead of upcoming commitments.

  • Assign tasks and drive accountability: Turn key obligations into trackable tasks. Assign owners, monitor progress, and ensure nothing falls through the cracks.

  • Replace scattered systems with a single source of truth: With Docusign Navigator, all your obligations live in one searchable, centralized repository. No more chasing emails or digging through folders.

🔎 Want to dig deeper?

  • Check out this blog on Obligation Management for a deeper dive into the updates. 

  • Take 20 seconds to read the post on 2025 Release 1 in the Community’s just-launched Release Hub.  

🎙️Community Chat:
What questions or thoughts do you have about Obligation Management? Drop a comment below.

  • What questions do you have about Obligation Management for Docusign experts? 

  • Need feedback on whether your use case would work well for Obligation Management? Share your thoughts. 

  • When managing multiple agreements at once, what are the biggest challenges you face in ensuring that all obligations are tracked and fulfilled? How do you think Obligation Management could help you? 

 

This is a truly powerful and practical addition to the agreement lifecycle.

 

In real customer scenarios, many organizations—especially those without a full-featured CLM system—still rely on manual tracking via Excel to manage post-signature commitments. This often leads to missed deadlines, forgotten deliverables, and scattered ownership, all of which can introduce real business risk.

 

With Obligation Management, DocuSign is solving a long-standing gap in the process by enabling teams to:

  • Automatically extract key obligations from agreements
  • Assign ownership and set due dates
  • Receive reminders and track completion status

 

These features are extremely relevant for mid-sized companies or departments without legal or operations teams, who often have no structured way to monitor obligations after signing. For large organizations, it brings consistency and visibility across teams.

 

This, together with DocuSign Iris, reflects a major step forward toward AI-powered, intelligent agreement management. These are not just shiny new features—they directly address the real challenges customers face every day in keeping commitments on track.

 

Excited to see how this performs in real-world use and how it will scale across different industries and agreement types!

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year
💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
📊 DocuSign Community Leaderboard Top 5 contributor
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng/

Appreciate you sharing this, ​@Hengfeng Ge ! You captured exactly why Obligation Management was such a priority for Docusign to build—it’s about solving real pain points we’ve heard from customers time and again.

You’re spot on about the risks of manual tracking and scattered ownership. Whether it’s a growing team without a formal process or a large org struggling with cross-functional visibility, those missed commitments can add up fast. That’s why Docusign designed these tools to be flexible enough to support both scaling teams and complex enterprises.

We’re excited to keep learning from how customers and partners like yours are putting these features to work—thanks again for bringing such thoughtful context to the conversation!

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