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Newcomer
March 19, 2025
Solved

Checkbox - webform rules

  • March 19, 2025
  • 3 replies
  • 200 views

Hi - 

I’m wanting to migrate a template to a webform, however the template has a checkbox field that needs to be blank be default. I am getting an error when migrating the template that states ‘Checkbox Values can't be blank’. 

Is there a fix for this?

Thanks

 

Best answer by Vinicius.Rodrigues

Hi ​@CRStevens !

I'm glad you were able to resolve the issue, and that you updated this post.

Indeed, when you create a checkbox in your webform, you need to provide names for each option. To do this, simply click on the Edit Radio Options option, represented by a pencil.

 

3 replies

CRStevensNewcomerAuthor
Newcomer
March 19, 2025

All fixed - didn’t realise the blank did not refer to the checkbox itself, but a field value in the settings. Inputting text into this field has solved the problem. 

Vinicius.Rodrigues
Docusign Employee
Docusign Employee
March 20, 2025

Hi ​@CRStevens !

I'm glad you were able to resolve the issue, and that you updated this post.

Indeed, when you create a checkbox in your webform, you need to provide names for each option. To do this, simply click on the Edit Radio Options option, represented by a pencil.

 

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.
Docusign Employee
March 28, 2025

Hello ​@CRStevens,

It’s great to know that you successfully resolved your issue. If you consider the response above as a helpful solution or found the information useful, please click “Select as Best” to mark it as the “Best Answer ✅.” This will assist other users facing similar problems in finding it more easily. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.