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Question

Pay my deposit


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I am new and would like to pay my deposit.  I was approved yesterday but need help on where to go.  It was due today and no luck so far.Please call me and provide me with instructions.  You already sent me one set of instructions but that was of no help.  The money was due today for unit #214

4 replies

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I need instruction on how to log in so I can make my deposit.  Please call me as I am new in the community at Castle Pine in Castle Rock.  No computer skills


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(Removed number due to personal information)


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  • Community Moderator
  • 2554 replies
  • July 3, 2024

Hello @jeanneparsons ,

 

Welcome to the Docusign Community and thank you for posting your concerns!

 

Apologies for the late reply. I understand you need to pay for your unit but you need to login to Docusign, is that right?

 

It seems like someone sent you an envelope via Docusign that has a payment field. If so, you can find in the following article on how to pay using a Docusign payment field: How to pay

 

That is in case the document has such a field, if not please contact the sender for clarification.

 

Regarding the login issue, when you open the document does it request you to login? Can you provide a screenshot?

 

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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  • Community Moderator
  • 2554 replies
  • July 18, 2024

Hello @jeanneparsons ,


If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!