Managing complex agreements shouldn’t feel like a game of digital ping-pong. But for many organizations and their customers, it does. Scattered emails, redundant data entry, and slow handoffs create frustration, delays, and drop-offs.

Workspaces changes that. It’s a new way to manage multi-step agreements, bringing every person, document, and task into one centralized hub so nothing gets lost in the shuffle.

Think of Workspaces as your command center for collaboration, whether you’re onboarding customers, signing new contracts, or coordinating cross-functional reviews. Less back-and-forth, more forward momentum.

✨ Key takeaways:

• One shared space, everyone aligned: Instead of scattered email threads and siloed steps, teams and customers work together in a single Workspace. Everyone knows what needs to happen, who’s responsible, and where things stand.

• Speed without the scramble: With clear visibility into tasks and owners, teams can quickly unblock delays and move agreements forward. No more guessing who’s next or hunting for approvals.

• Secure by design: Role-based permissions keep sensitive data protected. Add built-in ID verification for extra confidence, especially in highly regulated industries like healthcare or financial services.

• No more retyping: Data flows automatically from one step to the next, pre-filling forms and eliminating errors. Your customers enter their information once—and only once.

• Built to scale with your systems: With the Workspaces API (Beta), you can programmatically create and manage workspaces, connect to your internal tools, and support high-volume workflows without missing a beat.

🔎 Want to dig deeper?

• Check out this blog on Workspaces for a deeper dive into the updates. 

• Take 20 seconds to read the post on 2025 Release 1 in the Community’s just-launched Release Hub.  

🎙️Community Chat:
What questions or thoughts do you have about Workspaces? Drop a comment below.

• What questions do you have about Workspaces for Docusign experts? 

• Need feedback on whether your use case would work well for Workspaces? Share your thoughts. 

• What could it mean for your team to manage multi-step agreements in one shared Workspace?