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In this recent Community event, Matt Farler from Docusign University explored your CLM workflow questions. Below, you’ll find key learnings from the event and the full recording.

Key takeaways:

  • Build a reliable clause library for flexible content
    Want to streamline contract drafting? A well-organized clause library lets you quickly insert pre-approved language—no more hunting for the right snippet in old documents.
  • Insert dynamic variables in workflow emails
    Add personalization and clarity to your notifications by dropping workflow variables directly into subject lines or email bodies. No heavy scripting necessary—just drag, drop, or type!
  • Save signed documents to third-party storage
    Looking to archive your agreements automatically? Leverage agreement actions or Maestro to store signed documents in apps like SharePoint, Box, or OneDrive—no extra manual steps.
  • Set reminders and expirations in CLM
    Keep your workflows on track by configuring recurring reminders for overdue steps or specifying timeouts. When a task is left incomplete, CLM automatically follows up until it’s resolved.
  • Maestro for deeper integration
    Need advanced automation? A Maestro workflow step can be triggered within CLM, letting you take action in other systems, send custom notifications, or add extra approvals seamlessly.

Next steps:
 

✅ Watch the full recording below

✅ Got questions? Drop them in the comments below

✅ Stay in the loop! Subscribe to our events page to get notified about upcoming sessions.
 

 

very interesting session, thank you! I have two questions, how do we use upload document option in doc gen, i think this is mostly used on 3rd party’s template, so do we updates the merge tags every time we use document upload feature? 2nd questions: do you have an app to connect salesforce with clm in the app centre.


Hello ​@m.usman,

Welcome to the Docusign Community!

Thank you for your question regarding the document upload option in DocGen. When you upload a document, it does not automatically convert into a generated document through the docgen process. Instead, the uploaded document serves as a reference for someone to manually enter or verify data contained within it. So merge tags within the document are not automatically updated.

Regarding your second question about whether there is an app to connect Salesforce with CLM, the answer is both yes and no. There isn’t a dedicated app available on the AppCenter for this connection. However, you can find and install the relevant app through the Salesforce App Exchange, where customers typically get their third-party apps.

I hope this information helps. Let us know if you have more questions—we’re always here to help.

 

Best Regards,

Jenny | Docusign Community Moderator
 

 

 


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