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After everyone has signed an uploaded document I need the certification of completion to say “passed” not just “completed” is this possible?
Solved
Certificate of Completion needs to say "passed" not complete
+2- Newcomer
- 1 reply
Best answer by Vinicius.Rodrigues
jwilliams wrote:
How about adding an option where clients can verify their signatures using knowledge-based authentication. How can I go about adding that to required signers?
Hi
Knowledge-Based Authentication (KBA) is one of the Recipient Authentication methods that DocuSign offering to improve the recipient validation. You can find all current Recipient Authentications available in this article below:
What kinds of Recipient Authentication are available?
Talking about Knowledge-Based Authentication (KBA) specifically, this method challenge signers with questions based on their public records, such as their current home address. You can find more information and availability in this article below:
Knowledge-Based Authentication (KBA)
Verify Your Identity Using Knowledge-Based Authentication (KBA)
To use this method, the sender must set up this configuration during the sending process, as showed in this image below:
If this option is not available, you (as an eSignature Admin) must check:
- if the Recipient Authentication Settings is allowed (Settings > Security Settings > Recipient Authentication Settings, option 1 or 2)
- check if the KBA is enabled in your account (Settings > Identity Verification > DocuSign Knowledge-Based Authentication). If you can’t see this option, may your account plan doesn’t have this option included. You can reach out to the customer support team asking them to include it or check about a possible upgrade.
+14- Docusign Employee
- 395 replies
Hi
It’s not possible to edit this information in Certificate of Completion. The “completed” information means one of DocuSign envelope status.
+2- Newcomer
- 1 reply
How about adding an option where clients can verify their signatures using knowledge-based authentication. How can I go about adding that to required signers?
+14- Docusign Employee
- 395 replies
- Answer
jwilliams wrote:
How about adding an option where clients can verify their signatures using knowledge-based authentication. How can I go about adding that to required signers?
Hi
Knowledge-Based Authentication (KBA) is one of the Recipient Authentication methods that DocuSign offering to improve the recipient validation. You can find all current Recipient Authentications available in this article below:
What kinds of Recipient Authentication are available?
Talking about Knowledge-Based Authentication (KBA) specifically, this method challenge signers with questions based on their public records, such as their current home address. You can find more information and availability in this article below:
Knowledge-Based Authentication (KBA)
Verify Your Identity Using Knowledge-Based Authentication (KBA)
To use this method, the sender must set up this configuration during the sending process, as showed in this image below:
If this option is not available, you (as an eSignature Admin) must check:
- if the Recipient Authentication Settings is allowed (Settings > Security Settings > Recipient Authentication Settings, option 1 or 2)
- check if the KBA is enabled in your account (Settings > Identity Verification > DocuSign Knowledge-Based Authentication). If you can’t see this option, may your account plan doesn’t have this option included. You can reach out to the customer support team asking them to include it or check about a possible upgrade.
+14- Community Moderator
- 2763 replies
Hi
I hope you are doing well.
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Best regards,
Christopher | DocuSign Community Moderator
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