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Hello,

 

I’m currently the admin for an enterprise pro account for DocuSign eSignature with our Salesforce and I’m trying to find any limits (licenses or templates) that can be used on this plan. On the page it says only personal plans you can see the limits but I want to see what limits there actually are before adding a bunch of users and creating more templates. Does anyone know where I can find this or with this account plan what those limits are? 

Hello ​@AustinG,

Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.

I understand you'd like to know information about your account subscription before adding users and creating templates. Rest assured that I will make my best efforts to help you.

As an account administrator, here's how you can view subscriptions and add-ons from the account:

  1. In the Accounts view, select Plan and Billing.
  2. Select Manage Subscription.
  3. Select Purchased Products to view the quantity of products and add-ons purchased in your subscription.

Articles: 

View Subscription and Usage

View Your Account Subscription

Note: If you do not see the option, please get in touch with your Account Team or open a Docusign support case. To open a support case in the Docusign Support Center, go to the "Get Support" section and select "Open a Support Case.” Log in using your Docusign credentials and select a case subject. If you have multiple Docusign accounts, choose the appropriate account to continue. Open a case in the Docusign Support Center

I hope this helps. If you consider the response useful, please click “Select as Best” to mark it as the “Best Answer ✅.” This will help other users facing similar problems find it more easily. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Hello ​@AustinG,

How are you? I hope you are doing well. If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions.

Let us know if you need further assistance. Thank you!
 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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