Skip to main content
Solved

Does re-sending an envelope subtract from envelope allowance?


Forum|alt.badge.img+1

Does re-sending an envelope subtract from monthly envelope allowance?

I have a limited number of envelopes per my subscription and need to keep track of this.

Best answer by marco.tanglao

Hello ,


Thank you for reaching out to the Docusign Community.

Re-sending an envelope does not subtract from your envelope allowance. The envelope is only counted once when it is initially sent.

I hope this helps. Please "Select as Best" below if you find my answer to be a valid solution to your issue!

Best regards,
Marco Paulo| Docusign Community Moderator

 

View Original
Is this content helpful?

2 replies

Forum|alt.badge.img+8
  • Community Moderator
  • 333 replies
  • Answer
  • January 29, 2025

Hello ,


Thank you for reaching out to the Docusign Community.

Re-sending an envelope does not subtract from your envelope allowance. The envelope is only counted once when it is initially sent.

I hope this helps. Please "Select as Best" below if you find my answer to be a valid solution to your issue!

Best regards,
Marco Paulo| Docusign Community Moderator

 


Forum|alt.badge.img+8
  • Community Moderator
  • 333 replies
  • February 19, 2025

Hello ​@KateNorCal ,

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator