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Does re-sending an envelope subtract from envelope allowance?

K
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Does re-sending an envelope subtract from monthly envelope allowance?

I have a limited number of envelopes per my subscription and need to keep track of this.

Best answer by marco.tanglao

Hello ,


Thank you for reaching out to the Docusign Community.

Re-sending an envelope does not subtract from your envelope allowance. The envelope is only counted once when it is initially sent.

I hope this helps. Please "Select as Best" below if you find my answer to be a valid solution to your issue!

Best regards,
Marco Paulo| Docusign Community Moderator

 

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2 replies

M
Community Moderator
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  • marco.tanglaoCommunity Moderator
  • Community Moderator
  • 333 replies
  • Answer
  • January 29, 2025

Hello ,


Thank you for reaching out to the Docusign Community.

Re-sending an envelope does not subtract from your envelope allowance. The envelope is only counted once when it is initially sent.

I hope this helps. Please "Select as Best" below if you find my answer to be a valid solution to your issue!

Best regards,
Marco Paulo| Docusign Community Moderator

 

M
Community Moderator
Forum|alt.badge.img+8
  • marco.tanglaoCommunity Moderator
  • Community Moderator
  • 333 replies
  • February 19, 2025

Hello ​@KateNorCal ,

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator

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