reminders

@AndieV 

There is/should be an option to set a reminder at the bottom of each DocuSign at the point where you add names/email (it’s easy to overlook). However, if there was a default set by the Admin, you may not see/be able to change it there.

You can set a default by clicking on the ‘Admin’ tab and looking at ‘reminders and expiration’. 

I am not sure if this is available for all payment levels of accounts. 

Good Luck

mr1

@mr1 Thank you, what if the option at the bottom is dark, like I can’t click on it? I was wondering if that is something our systems administrator has to opt in to as well. I am waiting for a reply from him.

@AndieV 

If you can’t click on the link then there is a default set by the Admin.

If you are not the Admin you’ll have to ask them to make the change (You can set a default by clicking on the ‘Admin’ tab and looking at ‘reminders and expiration’. )

good luck

mr1

@mr1 Thank you so much!

@AndieV 

you’re welcome!

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