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I have a document to sign via DocuSign.
I received a link by email, clicked on it, entered my phone number and received an SMS.
The SMS contains a link, but this link is not working and sends me on a non existent page.
The link I receive is in the form https://identity.docusign.net/id/...
But the page it sends me on is in the form https://identity.docusign.net/error?aspxerrorpath=/id/...
I tried with Chrome on mobile, and even copying the link on Firefox PC. Same error…
What should I do?
Thank you very much for your answer.
Catherine Rabachou
