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New Member Guide

Hey new member! Take 5 minutes to follow the steps below to get settled into the Docusign Community.

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 0: Community Tour

Hey new member! We’re so glad you joined the Docusign Community. In this 3 minute video, we show you around, covering these sections of the site: Help forums : Where you can ask questions, share answers, and engage with over 15,000 members to find solutions to your Docusign challenges. Groups : Join groups tailored to your industry and interests to connect with and get feedback from peers who understand your work. Get Inspiration: Discover content designed to help you level up your skills with Docusign and refine your approach to agreement management. Events : Attend live, monthly events hosted by Docusign experts to gain actionable tips and guidance. Ideas: Have an idea to improve a Docusign feature or request a change? Post it in our Ideas forum, where our product team reviews submissions for their roadmaps. After watching, take 5 minutes to follow the other steps in the new member guide . As a way to track your progress, click “like” or add a comment on each step you complete. If yo

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 1: Log in

First things first. Log in so you can have the best experience in the Community. Logging in is how you “join” the Community! Click "Login" in the top-right corner and enter your Docusign account credentials. If you’ve forgotten your Docusign account password, you can reset it on the login page.

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Hengfeng Ge
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Community Admin
Docusign CommunityCommunity Admin
published in New Member Guide
Step 2: Fill Out Your Profile and Set Notification Preferences

Head over to your profile settings or click “Edit Profile” to start filling out your profile. Pro-tip: Don’t forget to add your location so we can inform you of meetup events in your area! (We’ve hosted in-person events like sunset river cruises and pizza arcade bar happy hours that members loved.) Once you’ve filled out your profile, click on the notifications tab , and set your preferences. We recommend keeping them all on, especially email notifications so you don’t miss upcoming events, announcements, replies to your posts, etc.

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 3: Subscribe to Community Announcements

Want to stay in the loop? The Community Announcements section is your go-to spot for all the must-know updates, including our monthly newsletter “What’s Happening Inside the Docusign Community.” Subscribe to the page by clicking the red “Subscribe” button so you don’t miss an update!

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 4: Dive into the Help Forums

Ready to geek out on all things Docusign? Our help forums cover everything from eSignature and CLM to Salesforce and Microsoft integrations. Whatever you're into, there’s a convo waiting for you. Pro tip: Subscribe to the topics you love so you never miss a post. Just click the red “Subscribe” button on the page.

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Community Admin
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Community Admin
Docusign CommunityCommunity Admin
published in New Member Guide
Step 5: Sign Up for an Event

Each month, we host events to help you level up in agreement management, get smarter at using Docusign, and connect with other members who get what you do. Check out our events page and register for something that interests you! *Make sure you subscribe to the page so you’re notified when events are added (about once per week). All you have to do is click the red “Subscribe” button on the page. Side note: We also post events hosted by other Docusign teams outside the Community or third-party events that we think you’ll be interested in.

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Community Admin
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Community Admin
Docusign CommunityCommunity Admin
published in New Member Guide
Step 6: Join a Group

Community is all about connection, and groups are where it truly comes to life! Dive into the conversations that matter most to you, connect with others in your field, and get access to tailored content and events for your industry. Whether it’s sharing tips, asking questions, or just swapping stories, your group is waiting— join the groups that look like a match!

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 7: Explore Get Inspiration

Head over to the Get Inspiration section—your hub for inspiration in agreement management with Docusign and beyond. We’re constantly adding fresh content to these subsections:: Agreement Insights: Big ideas in agreement management Tips From Docusign: Practical tips to help you get the most from Docusign On-Demand: Watch recordings from past Community events Community Spotlights: Member stories and customer spotlights What’s New at Docusign: Stay updated on the latest company and platform news

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 8: Check out Ideas

You can help shape the future of what Docusign can do in our Ideas section . Submit your own feature requests, upvote the ideas you love, and add comments on existing ideas to help our product teams innovate even better ways to help you accomplish your goals.

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 9: Create and Reply to Posts

Ready to contribute? We can’t wait to see your posts! To start, just click “+ Start a Post” and choose what you want to do: Ask a question about Docusign Start a conversation (like asking for feedback or advice) Create an idea for a new feature When replying to posts, make your responses clear and concise. And if someone’s reply answers your question, mark it as the “best answer” to help others find it too!

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 10: Introduce Yourself

Meeting others is a big part of any community. So why not comment below to introduce yourself. Feel free to use some of the prompts below as a starting point. 👋 Name 📌 Location 🤓 What do you do? What industry are you in? ❤️ Why did you join the Docusign Community? 🌱 What are you hoping to get out of the Community? 🫶 What can you help others with? What’s your agreement management or Docusign superpower? Feel free to share as much or as little as you’d like.

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 11: Climb the Leader Board

The more you engage with the community—whether it's posting, commenting, or giving best answers—the more points you’ll rack up! As you level up, you’ll unlock new rank names and icons, showing off your growing expertise and involvement. These badges, along with your points, will show on your profile.

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Docusign CommunityCommunity Admin
published in New Member Guide
Step 12: Look Over the Community Guidelines

Here are some main points to follow as you participate in the Docusign Community. You can find our full Code of Conduct here and Terms of Use here. Be respectful and inclusive We’re all here to foster a welcoming and supportive environment. Kindness and respect are essential. Help ensure everyone feels safe—bullying, harassment, and any degrading comments based on race, religion, culture, sexual orientation, gender, or identity will not be tolerated. If you need to flag spam or inappropriate posts, please follow these steps . Contribute meaningfully This community thrives on the value that each member adds. The more thought and effort you put into your posts, comments, and discussions, the more everyone benefits. Aim to add quality insights that help elevate the conversation. Be clear and specific To get the best possible answers, be as specific and detailed as you can when asking questions. Vague or brief questions may not receive helpful responses, and we may ask you to revise and cl

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Docusign CommunityCommunity Admin
published in New Member Guide
Still Have Questions About Using the Community?

Got questions? Drop them in the comments and we’ll get back to you. If you have a very specific question, feel free to email us at community-team@docusign.com .

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