Ever wondered why you’re receiving certain email notifications from Docusign eSignature? For any new users that are added to your account, the default email notifications can be set by your Docusign eSignature Administrator. Once active on the account, each user can control their own notifications to fit their preferences. 

Notifications are organized based on scenarios. When a user is the sender of an envelope vs when they are a recipient. Let’s break down where these settings reside.

• eSignature Administrators can set the default email notifications that go out for any new users that are added to the account. This can be done by going to Admin > Email Preferences. Changes made here will impact the email notifications that new users that are added to the account receive. See here for instructions on setting these email preferences as an Administrator.
• Each user can set their own notifications by going to their My Preferences area under their profile. Here each user has control over their personal email notifications. Changes here won’t impact other users. See here for instructions on how to set your own notification preferences.

Additional Resources:

• Get Started with Docusign eSignature for End Users Webinar
• Get Started with Docusign eSignature for Administrators Webinar

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