Question

General Workflow - Digital Signature

  • 16 June 2024
  • 2 replies
  • 24 views

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When using digital signature DocuSign, where are the user's certificates (x.509) and Keys stored? Are they kept in the cloud, on a token, or is the actual signing performed using DocuSign's own certificate and keys? Additionally, do the certificates and keys belong to the user, or are they provided by DocuSign? Can you explain the workflow in detail?

Furthermore, does this workflow vary from country to country, or is the service uniform across different locations, aside from the variations in Certificate Authorities (CAs)?


2 replies

Userlevel 4
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Hello @Wellington Silvano ,

 

Welcome to the Docusign Community and thank you for posting your concerns!

 

I understand you would like more information on how our Signer-Held digital certificate signing process works.

 

Signer-held certificates can be stored on a computer, smart card, or USB drive. Before signing, the signer must have access to their signer-held certificate and have installed the necessary drivers or card reader. For more information, please view the following article: Sign Documents with Signer held Digital Certificates

 

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Userlevel 4
Badge +11

Hello @Wellington Silvano ,


If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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