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Using a Business ProPlan, trying to valid the integration with Salesforce eSignature as a docusign administrator and a Salesforce Admin.
When adding merge Fields to the envelope template template I get the bellow error
There are numerous community threads which seem to point to raising a case with docusign - something (paid or otherwise) isn’t enabled on the Docusign side.
Opening a case from here: https://support.docusign.com/s/contactSupport?Channels=3&language=en_US
takes me to
The contact support link in the screen shot.
How do you raise a case when you can’t raise a case?
What docusign plan is required for merge fields?
And can it be enabled?
(please)
C
