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Single DocuSign account with multiple Salesforce Orgs?


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Hey Folks,

If I have one DocuSign Account linked to one Salesforce org, can i use the same DocuSign Account to connect to different Salesforce org as well to save over cost either via “DocuSign E-Signature managed package” Or via “DocuSign API”? If yes what's the downside, If no what's the workaround?

Please share your wisdom!!

Best answer by Pawan Gangwani

Hello @singhanubhav 

I hope you doing great. unfortunately you can not connect one DocuSign account to the two or different salesforce. you can only integrate one DocuSign account to the single salesforce environment. 

Thanks!

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3 replies

Pawan Gangwani
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Hello @singhanubhav 

I hope you doing great. unfortunately you can not connect one DocuSign account to the two or different salesforce. you can only integrate one DocuSign account to the single salesforce environment. 

Thanks!


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  • Author
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  • 2 replies
  • July 1, 2024

Hello Pawan,

 

 

Roger that, do you see any possibility of using the DocuSign API which I'm getting from current DocuSign account to help integrate with my second org?

 

Idea behind is to save cost also utilize unused envelopes limits

Use Case: Want to use DocuSign for E-Signature!!


Pawan Gangwani
Rising Star
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Hey @singhanubhav 

As per my understanding, You have to discuss with the DS support team. I am not sure but in one of my project my team working on the use case of connecting or integrating the two different DocuSign CLM accounts. but that’s for sure, we can not connect two different salesforce Org to DocuSign account.

Thanks!