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Has anyone encountered this error before? this is a message that gets presented when trying to add an additional user to through the SF integrated DocuSign Apps Launcher.

 

Failed to add one or more users:
>MAX_MEMBERS_EXCEEDED] The maximum number of members for the account has been exceeded.

Hello ​@Brie ,

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!

Can you please message me directly with your Docusign account number and the email address you used for the account?

I would need to check first if there are any user limits on your account that could be the cause of this error.

Looking forward to your message.

Best regards,
Rodolfo | Docusign Community Moderator
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