We are encountering a MIXED_DML_OPERATION error after upgrading our DocuSign App Launcher package to version 7.9.2. The error occurs when our Integration User, who has 'DocuSign DS Admin' permissions, attempts to add a new user to the DocuSign setup within Salesforce.

Interestingly, this issue does not occur in our sandbox environment, which has been upgraded to the same package version.

We raised a support ticket with DocuSign, and they directed us to their knowledge base article on this specific error - https://support.docusign.com/s/articles/DAL-Error-MIXED-DML-OPERATION-DML-operation-on-setup-object-is-not-permitted-after-you-have-updated-a-non-setup-object?language=en_US. A debug log captured during the action revealed that an update to the User object (a setup object) and an insert into the dfsle__ProductRoleSettings__c object (a non-setup object) are being performed in the same transaction. However both of these operations originate from the DocuSign managed package and that we do not have any custom logic interfering with this process.

Has anyone else experienced a similar issue after this specific upgrade?

Thanks,

Bhuva