Gen Docusign for Salesforce missing field

hello ​@Jenny.Martin 

thank you for your reply

I’m sorry but I made a mistake 

My problem is about SBQQ__Account__r.Payment_Method__c" field where no information is displayed and for /SBQQ__Quote__c/Tech_Payment_Terms__c where I have no display problem.

Can you help me more ?

Regarding

Christèle FOUCAULT

Hello ​@Christèle,

Yes, with  SBQQ__Account__r.Payment_Method__c”. The system has shifted from matching based on label names to using API names. To address related issues, make sure to update any conditions referencing these fields to utilize the correct API name.

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello ​@Jenny.Martin 

Thank you for your reply.
if I understand correctly, I have to replace all my label name with the api name 

for exemple

chèque by 1

Virement bancaire by 2…….

but do I have to put a ‘’ or a <> or nothing between Match="1" /> #> Chèque<# <EndConditional/> #>
Is there any explanatory documentation?

Thank you for your help

Regards

christèle FOUCAULT

Hello

I've solved my problem

for my French models, I've replaced the Api name by the value (in English in my salesforce organization) 

<# <Conditional Select="/SBQQ__Quote__c/SBQQ__Account__r.Payment_Method__c" Match="Pay Check" /> #> Chèque<# <EndConditional/> #><# <Conditional Select="/SBQQ__Quote__c/SBQQ__Account__r.Payment_Method__c" Match="Bank Transfer" /> #>Virement bancaire<# <EndConditional/> #>

and 
for my English models, I've replaced all the Condition select fields with only  the field 

<# <Content Select="/SBQQ__Quote__c/SBQQ__Account__r.Payment_Method__c"/> #>

Sincerely😊

Hello ​@Christèle,

Thank you for the update. You can mark your answer as the "Best Answer ✅" by clicking “Select as Best”.  It helps other community members who might have similar questions. Thank you!

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi
I have nevertheless opened a case with docusign.
we have found that the docusign dev environment is not identical to the production environment. as a result, the tests and modifications made in dev were not working in production.
If the user's language differs from the template language, the field doesn't appear, whereas before, when I filled in the API, there was no problem.