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In the bulk user export there is a column for UserStatus and MembershipStatus. In some accounts the MembershipStatus shows Closed but the UserStatus shows Active. What is the difference between the two?
+18- Valued Contributor
- 975 replies
The UserStatus and MembershipStatus in DocuSign have distinct purposes, particularly in scenarios where a user may belong to multiple accounts or organizations.
UserStatus - Refers to the overall status of the user in the DocuSign system.
MembershipStatus - Refers to the status of the user's membership in a specific DocuSign account.
+15- Community Moderator
- 2070 replies
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