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This Account lacks sufficient permissions. Account plan is not entitled to use PrefillTab fields

  • September 13, 2024
  • 2 replies
  • 72 views

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Hi All,
Getting this error  “This Account lacks sufficient permissions. Account plan is not entitled to use PrefillTab fields” while uploading templates which are in JSON to Production account, any idea or workaround?

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • September 13, 2024

@singhanubhav 

The error message states that the production account does not have an entitlements, which means the functionality is not available in the current Docusign plan.

In general the demo environment has more features enabled to be available test these before moving to production.


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  • Community Moderator
  • 2554 replies
  • October 29, 2024

Hello  @singhanubhav ,

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Best regards,

Nathaly | Docusign Community Moderator
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