+1I have been trying since last April to get subscription canceled, get refund and thought it was taken care of until I got renewal notice in email tonight. It won’t let me open a new case to have them call me or respond to this request. So this forum will hopefully get the attention it needs to respond to the attached emails last year…. SEE ATTACHED
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+8Hello
Thank you for reaching out here in Docusign Community.
You may follow the steps provided in the link below on how to cancel your subscription.
Cancel Your Subscription or Close your Docusign Account
If a refund is needed, open a case by following the steps in the link below.
Open a case in the Docusign Support Center
If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Marco Paulo | Docusign Community Moderator
+1Yes but there is NO button to offer NEW CASE- just prior cases that closed. Please help!
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