​@tuyettruc0703 

You can extend the envelope expiration by correcting the envelope before it gets voided.

This Docusign Support article explains what steps are necessary.

To get more information about the status change, you can check the envelope history.

This Docusign Support article explains how you can do that.

​@Michael.Rave Thank you reply,

This happens because I call a third-party service, and the status "Envelope is Voided" appears when the envelope has expired or been deleted. So, I need to determine when the envelope expires and return the appropriate value.

Hello ​@tuyettruc0703,
 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer " by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator

Hello ​@tuyettruc0703 

I hope you are doing well. 

If you found my response to be a useful solution to your question, could you please click the "Best Answer " button at the bottom of the post? 

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator