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Question

OAuth Client ID and Secret Not Received in Connect Configuration (Configuration Level OAuth)

  • December 4, 2025
  • 2 replies
  • 34 views

I’ve configured a Connect configuration in DocuSign and selected “Include Configuration Level OAuth” for authentication. I have entered my Auth URL, Client ID, and Client Secret in the setup.

However, when the Connect request is sent, I only receive the grant_type and my custom parameters. The client_id and client_secret values are not included in the request payload.


How does DocuSign send the Client ID and Client Secret during the OAuth call — are they sent as headers, as part of the body, or in some other format?

How can I ensure that the Client ID and Client Secret are sent as part of the OAuth request?

Thanks in advance for your help!

2 replies

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  • Community Moderator
  • December 8, 2025

Hello ​@Sai Yashasvi,

Thank you for reaching out here in Docusign Community.

This is how we send the OAuth post call to your auth server. The client id and secret are encoded in base 64 and sent in the headers not in the body like the other parameters.

 

Headers
POST https://example.com
Content-Type: application/x-www-form-urlencoded
Authorization: <Base64 of "client_id:client_secret"

Body
grant_type=client_credentials&scope=<scope>&audience=<audience>

 

If further assistance is needed we highly suggest that you open a support case using the link below. 

Open a case in the Docusign Support Center

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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Hello ​@Sai Yashasvi,

How are you? We’d like to know if the previous response effectively addressed your questions. If so, we'd greatly appreciate it if you could give it a like and mark it as "Best Answer ✅". This helps other community members find trusted answers. 

Let us know if you still need further assistance. We're here for you! 😊

 

Sincerely,

Melanie | Docusign Community Moderator