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Hi team,

 

I’d like to integrate our DocuSign with Okta for SSO & provisioning/de-provisioning. 

I’ve gone through this docx: https://help.okta.com/en-us/content/topics/provisioning/docusign/docu-integrate.htm and I’d like to double-check with you again on this docx to be sure it is the correct & the latest one. 

 

Thank you !!!

Hello ​@tungle ,

Welcome to the Docusign Community and thank you for posting your concerns!

Yes, that would be the correct documentation for Okta, I also recommend you take a look at our documentation regarding setting up SSO: Introduction to SSO Configuration

If you need assistance in setting this up, please create a support case so that our specialized team can contact you.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello ​@tungle ,

Welcome to the Docusign Community and thank you for posting your concerns!

Yes, that would be the correct documentation for Okta, I also recommend you take a look at our documentation regarding setting up SSO: Introduction to SSO Configuration

If you need assistance in setting this up, please create a support case so that our specialized team can contact you.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Thanks for the reply. Can I have support email address to raise my concerns to them ? All I know is my IT director told me we have ability to integrate with Okta SSO now but I can’t see the ‘Identity providers’ settings within admin panel.

 


Hello ​@tungle ,

Thank you for reaching back.

You can reach out to Docusign Customer Support by creating a case and requesting your preferred contact method: https://support.docusign.com/en/contactSupport 

Regarding not being able to see the option for Identity Provider, can you confirm you are in the Admin portal for the organization rather than the conventional Admin portal? The section highlighted in yellow is where you can find the Admin Portal for your Organization, the pink highlighted section is the conventional Admin Portal and you will not see anything related to SSO in there.

If you do not have the yellow highlighted section, please contact the Organizational admin to have you added to the Organizational admins list: Add an Organization Administrator

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Hello ​@tungle ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 


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