"When envelope status changes" trigger is not fired. How to set connecntion between DocuSign and Power Automate

Question

I’m having an issue where the trigger “When envelope status changes” is not being fired. It seems this is because there’s no connection established between DocuSign and Power Automate. I understand that a connection needs to be set up, but I’m not sure whether this is based on webhooks or if there’s another way to get the trigger working. Any insights would be appreciated!Any links or tutorials on how to set up a webhook to connect DocuSign with the Microsoft Power Platform would be really helpful as well. Thanks in advance!

JohnSantos · Accepted Answer

​@chainsaw_tomUsually the simplest path. Just create a DocuSign connection in Power Automate, use the When an envelope status changes trigger, and ensure the same DocuSign environment/account is being used.Useful LinksMicrosoft Docs on the DocuSign connector:https://learn.microsoft.com/en-us/connectors/docusign/Quick start by DocuSign:https://www.docusign.com/blog/developers/docusign-and-microsoft-power-automate-quickstart

Melanie.Panguito · Answer

Hello ​@chainsaw_tom,I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.Best regards,Melanie |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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