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Hello DocuSign Team,

My name is Mahesh, and I am part of the Application Compatibility team at Microsoft. Our team works to ensure that third-party applications, including DocuSign, continue to function reliably across both pre-release and in-market versions of the Windows operating system


I am getting “Unknown error, please try again later” while trying to signup for DocuSign UWP app via Microsoft Store.

Could you please address this in resolving.

Thanks,
Mahesh

https://apps.microsoft.com/detail/9WZDNCRFHZR9?hl=en&gl=US&ocid=pdpshare

catalog ID: 9wzdncrfhzr9


Can someone please help me on this

My name is Mahesh, and I am part of the Application Compatibility team at Microsoft. Our team works to ensure that third-party applications, including DocuSign, continue to function reliably across both pre-release and in-market versions of the Windows operating system


I am getting “Unknown error, please try again later” while trying to signup for DocuSign UWP app via Microsoft Store.

Could you please address this in resolving.

Thanks,
Mahesh


Hello ​@MaheshB,

Thank you for reaching out, and welcome to the Docusign Community! We’re sorry to hear that you are experiencing this issue.

To assist you more effectively, we recommend opening a support case with our team. Please provide detailed information about the problem, including the error message.

You can open a support case through this link: https://support.docusign.com/s/contactSupport?language=en_US

Open a case in the Docusign Support Center

Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

If this helped, feel free to click "Best Answer"!

 


Hello ​@MaheshB,

I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

 

Best regards,

Jenny | Docusign Community Moderator