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We want to automate job contract managment with docugen document and using power automate to populate infos from Microsoft Dynamics.

Everything work fine except for a rich text fied that contain all the job description in html format. For this field Docugen return "DocGen creation failed.  One or more validation errors occurred."

how to format properly the data that are send to this field to keep the formated tet ?

Hello @tompasto,

Thank you for reaching out to the Docusign Community.

Besides the "DocGen creation failed.  One or more validation errors occurred." error message, did get an error ID? Is that the full error message?

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Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Hello @Christopher.Alpizar ,

 

Find below the complete error report i have from Power Automate.

We do have a full contract with Docugen, and advace features options for Docusign esignature that we start to implement.

As i sais previously everything works fine if i send a simple text to the document i made with Docugen for Word. But we want to be able to had some rich text format as Bold, bullets and End of line to the text that is send to the field. If i send html syntax we have this error:

 

{
    "statusCode": 400,
    "headers": {
        "Cache-Control": "no-cache",
        "Pragma": "no-cache",
        "Vary": "Origin,Accept-Encoding",
        "Strict-Transport-Security": "max-age=31536000; includeSubDomains",
        "Request-Context": "appId=cid-v1:1cd6ac4f-6888-4dc9-81c2-d94704de0844",
        "X-Content-Type-Options": "nosniff",
        "X-RateLimit-Reset": "1728399600",
        "X-RateLimit-Remaining": "2960",
        "X-RateLimit-Limit": "3000",
        "X-BurstLimit-Remaining": "487",
        "X-BurstLimit-Limit": "500",
        "X-DocuSign-TraceToken": "83029949-8f5b-4388-8422-0c41627ba3a7",
        "X-DocuSign-Node": "QC1FE60",
        "x-ms-function-status": "OK",
        "Date": "Tue, 08 Oct 2024 14:59:36 GMT",
        "Content-Length": "116",
        "Content-Type": "application/json; charset=utf-8",
        "Expires": "-1"
    },
    "body": {
        "errorCode": "DOCGEN_CREATION_FAILURE",
        "message": "DocGen creation failed.  One or more validation errors occurred."
    }


On another try, i was able to Generate the document, but the hml tags are displayed into the generated document instead of being interpreted.

 


Hello @tompasto,

Can you provide a screenshot the generated document?

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Here how the document is generated


Hello @tompasto,

Is this happening when creating another document with a different configuration?

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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