Hello @LuisS
Unfortunately, the Docusign Trigger is an account-wide listener, meaning it is designed to poll all envelopes for a status change to start your workflow. There isn't a Docusign supported that would work for your use case. Our guidance is to have a total of 3 workflows.
- One to send the envelope.
- One with a trigger condition set for the specific status of 'Declined' to send your follow-up actions.
- One to update SharePoint if completed.
Regarding the Waiting for Signature and Send reminders, you must rely directly on the Reminder notification settings on the envelope. An example of the Trigger Condition can be found here:
https://support.docusign.com/s/document-item?language=en_US&bundleId=gqy1619537336307&topicId=xdw1686257598078.html&_LANG=enus
Best regards,
Ma. Cassandra | Docusign Community Moderator
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