Do you integration power automate with same user as you login Docusign web console? 

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Hello ​@Hemanth Dakshinamurthy,

​Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.

I understand you can't see the envelope on your account, which was sent from Power Automate. I sincerely apologize for this, and let's work together to sort this out.

Do you have multiple Docusign accounts? You could be logged in on the wrong account. Please try the following to resolve:

First, Switch Between Docusign Accounts

1. Select your profile image to show the account actions menu.The account listed below your image is the current one in use.

2. Select Switch Account.
3. In the Select an Account dialog box, select the account to switch to. Docusign refreshes and loads the selected account. The new account selection displays at the top of the account actions menu.

Next, follow this article for searching the envelope: Search for Envelopes

Lastly, Set a Default Account

If you have multiple accounts and can switch between them, you can select any of them as your default account. When you set a default, you will always start in that account when you log on.

To set a default account:

1. Select your profile image and My Preferences.

2. In General Settings, locate the Your Default eSignature Account section and select Set as default.

​

3. ​Your new default account is set.

Articles:

Set a Default Account

Search for Envelopes

Set a Default Account

I hope this is helpful to you. If you consider the response above useful, please click “Select as Best” to mark it as the “Best Answer .” This will assist other users with similar questions in finding it more easily.

Let us know if you need further assistance with this. Thank you!

​

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello ​@Hemanth Dakshinamurthy,

I trust all is well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer " by clicking “Select as Best” to make it easier for other users to find. Please let us know if you need further assistance. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.